Canada Revenue Agency
62 Reviews
About the Business
Canada Revenue Agency - Canada.ca |
Contacts
Call Us
+18009598281
9755 King George Blvd, Surrey, BC V3T 5E1
Hours
Features
- Wheelchair-accessible entrance
Recommended Reviews
Matthew
10.10.2023
Canada Revenue Agency
Please ask city to repair the entrance! The road on entrance is not flat at all and will make vehicles and people get hurts.
Wei U
22.09.2023
Canada Revenue Agency
Phone line hardly get connected and it is always busy. People work there are rude and no customer service skills and they should not be work there.They will place you on hold until your lines cut off and you have to call back again. They will place you on hold again so you never get your answer. You will get someone answer your call if you are lucky but they will provide you an unforgettable rude and unprofessional service. This is what our Canadian paying their high taxes for , God bless our Government.
SunsetHQBC
17.09.2023
Canada Revenue Agency
Super slow customer service, hard to reach, hard to deal with.Wait on phone for hours then they connect and hang up and don’t call back. Must wait multiple hours on phone again and again. Make it so hard to deal with taxes, might as well not even do taxes.
FIGZ
08.09.2023
Canada Revenue Agency
terrible call centre. unprepared people answering the phone. after 2 hours on hold, they just quoted the FAQ on the website. Don't waste your time calling.
Jason Sud S
20.08.2023
Canada Revenue Agency
All of our agents are busy
Leslie R
25.07.2023
Canada Revenue Agency
Do not go to 9755 King George Hwy location. STAFF CENTRE ONLY. Outdoor mailbox for stamp free tax filing drop-off only. If you have questions or need assistance a security guard will give you a card with toll free numbers. BUT DON'T FORGET TO PAY FOR PARKING BEFORE YOU GO INSIDE TO BE TURNED AWAY. There are numerous signs clearly state 'employees only' but they have pay parking machines by, and inside the lobby.
Franco Mammarella
24.07.2023
Canada Revenue Agency
My review is in access to CRA.I have been trying for months to reach a person to assist me. You wait for 2-3 hrs to get to a screening agent. They connected me to the IT office waited another 1.5 hrs/2 hrs and 45min when the phone disconnected. That happened three times.Still have not resolved my situation.Not acceptable for a national public service.I am going to talk to my MP!
Jay Singh
21.07.2023
Canada Revenue Agency
After two hours hold no one answer my call
Sugarsmaxx
20.07.2023
Canada Revenue Agency
The CRA is a public service with zero public access in person, good luck calling them as most call takers know nothing and can’t confirm your identity, offices MUST be opened to allow Canadian Citizens to show up in person and provide documents to confirm one’s identity! I have a meeting with my MP and he will bring this issue up, a public service that doesnt provide any service, what the heck is going on in Canada ??? We need the conservatives back in power immediately to fix this broken country!!
R. Crompton
20.07.2023
Canada Revenue Agency
No way of confirming by phone any details concerning tax filing/general questions. The only public CRA phone # is the national 1-800 line that has a normal waiting time of 45 -60 minutes. And you have to wait at least that long. Disgusting! A one-star rating would be generous.
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9755 King George Blvd, Surrey, BC V3T 5E1
Canada Revenue Agency