Windsor Urgent Care Clinic

My daughter was just in as she has been fatigued since being diagnosed with the flu in Mid-December. She also has been dealing with pain on her shins (likely stress fracture from sports training). The doctor was very rude and short with her. She chastised her for asking for an X-ray referral for her shins and the doctor wondered why she didn’t seek medical help while still back on campus (my daughter goes to school in the US and has to return this weekend). She is hoping to have a better grasp of her problems before heading away from home. The attending doctor could not have shown less concern. So much for being a “care physician.” Could have been handled with so much more compassion. Try to avoid this place. Dr. Beattie was her name. She made my daughter leave in tears. Maybe we drew the short straw and the other doctor’s on rotation are better?

My daughter had a lump under her arm one of the doctors did the incision and called us after two days. We went there and they were taking all the other patients who came after us. On asking why they said procedure is being cleaned. After two hours they were still cleaning the room. I had to go to work so we left. Be carefull about doing any procedure there. It will be cut and run.

I thought it was rumours but doctor on site , Dr. Tome does not see any patient with a fever or any patient with a cough. Unbelievable that in 2023 this is happening.I am appalled by this.

Came in once with chest and stomach pain. They refused to even ask me any questions or do any kind of check up. Just told me to leave and go somewhere else. Then recently came in to try and get stitches taken out. When i got to the counter they told me to leave because they were closing an hour and a half early for no reason. Their advice to me was to go to a place clear across the city in Techumseh that was already closed at that point just to waste my time and fuel.This clinic clearly doesn't have the capability of even attempting to heal people. A building of lazy quacks. The medical community in this city is all an absolute joke. The people in this clinic should stop stealing from us tax payers and either do their jobs or shut the place down. Absolutely sickening.

Waste of time. Brought our 2 yo epileptic son in with a fever and flu symptoms. Given no medicine whatsoever ever and was treated disrespectfully by the doctor seen. Receptionist combative and gave unsolicited medical advice over the phone refusing to let us speak with the doctor.

The wait is longer than I'd like but that's to be expected unfortunately. I was seen as I needed stitches. The doctor and nurse were very kind. The procedure was pretty painless, all things considered. They were kind enough to let me bring my girlfriend in so I could hold her hand while they were pushing the fatty tissue back into my wound so they could stitch me up. It is not there policy to let other family members in but they made an exception for me and I really appreciated that.

Went in for pink eye. It took forever for them to give me eye drops because my heart was racing and they thought I was using drugs. I explained that I had anxiety. The nurse who saw me was very ableist, constantly berating me as well as the older patient in the next room. It really didn’t help my racing heart at all.I think everyone there should take up some accessibility training. They don’t know how to treat disabled patients with dignity or respect.

10 out of 10… do not recommend. receptionist is extremely rude and clearly unstable and unsure of her job. she refuses to accept a child with a temporary health card meanwhile any other clinic will accept it. we only came here because it’s closest to our house but driving somewhere else is a way better option. i would avoid at all cost

I have gone to this clinic for years and have had nothing but great care. I have gone in for myself and also brought my kids for different things in that time. The doctors, nurses and receptionist have been brutally harassed while doing their job during and even after COVID which is ridiculous. If you don't like their rules and protocol go somewhere else. You don't have to berate people for doing their job. I will continue to go back as I am thankful for the job they do and the care I get.

The wait time was ridiculously long, but the receptionist was nice to me. The nurse and doctor were both nice and treated my daughter well too. They asked her what was wrong and let her tell them (she’s 2). Would recommend