Canadian Red Cross - Health Equipment Loan Program

They supplied me with everything I needed after a total knee replacement without charge. A doctor's request is all I needed. Great service, near downtown Vancouver.

Iam disabled and can no longer walk I have long past forth stage COPD and breathing is a terrifying problem most days suffocating into unconscious is the most terrifying way to go so anyways iam permanently in a chair and they said I could only have it for six months!! And hounded me non stop to return it so shortly after it broke and I needed a new wheel chair same deal constant harrassment to return it after six months!! I've heard stories from Africa and other countries of the great things the red cross do but as many times as I've asked them for help not once have I gotten anything that was helpful !! How is that in this country of privilege Canadians can't receive the slightest bit of help except for a blanket or so and yet in Africa they perform surgery's and provide bone replacement and transplants and housing food and furniture but here nothing I think the CEO's stick there greedy hands so deep into the pot and take that there's nothing left for people who really badly need help,and never get it!!??????! Why

Great nonprofit organisation, helped me through many major surgeries. Now they are helping my elderly parent. I wish that there was more parking. Be kind, there is great demand keeping the staff and volunteers busy :)

What a pleasure dealing with this red cross. Very accommodating and very helpful in doing an exchange with a broken piece of equipment. Easy 5 star.

Take your used items like crutches, walkers, scooters, etc and donate them.They will provide you with a tax receipt for the value of your donation to use on your tax return.

Very difficult interaction with staff here. I returned a raised toilet seat to exchange it for one that fit our toilet and was repeatedly refused service without another prescription through VCH which could take daysss. Absolutely no understanding or acknowledgement of the need for a raised toilet seat for someone who had just been released from hospital after having a full knee replacement.Please explain to me why I couldn't exchange the wrong toilet seat for the right toilet seat. This is not service. This is outright refusal to consider the needs of the user.If the Red Cross here in Vancouver treat people the way the staff member treated me in what should have been a simple situation, how do they treat people they are supposed to be supporting in countries who are experiencing devastation? How do donors - like my family - know what the Red Cross is doing with our money when it appears that their mandate is to decide who needs what and when whether or not it relates to the needs of the user?

Friendly staff, who are attentive and kind. The equipment we borrowed was in excellent condition and clean. Great COVID-19 safety protocols. This is a great service in our community.

Saved me $$ by loaning out the equipment for post surgery. Staff were great. Equipment was good too

Great program. I phoned ahead but still needed to wait a while for my product. The information sheet provided all the information I needed for the installation. Loan program is ninety days. Plus easy drop off.