Okanagan Periodontics: Dr. Steven Faigan

I would give the staff at this clinic a 5 star but the level of professionalism that you receive from the Periodontal Dr. is poor. He referred me to an Orthodontist because he felt that my gums were fine and I should be able to get Orthodontics to correct some of my teeth that have moved. I was already told by a different Orthodontist that my gums were an issue and that is why I went to see a Periodontal specialist to find out why.I had my appointment with the new Orthodontic clinic only to be told by the Orthodontist that she didn't know why my gums had receded and that I would not be candidate for Orthodontics. It felt more like an interrogation than a solution. Of course I was upset and left crying because I felt humiliated. The Orthodontist sent my information and I didn't t even give her my permission for my information to be sent or did I request to have my report read out loud to me in the office by the periodontist. Just adding to the humiliation that I felt.Also, I could not even get a second opinion without him feeling insulated and demanded my information to be sent to him. The sad part of this is that I did ask before I went to a different Periodontist about laser and if it would help but there was no answer. The Hygienist did a great job cleaning my teeth and she was professional.I take pride in the health of my teeth and I go for regular cleanings several times a year. So it is difficult when you feel you are doing everything possible trying to keep your gums in good health and wanting to find a reason for the gum loss.

Dr. Faigan is incredible, he has gone above and beyond anything I would ever expect in the Canadian medical landscape. He is so patient, thoughtful and will help address and discuss concerns. Thank you, thank you, thank you

Dr. Faigan and his team are great. They are doing a really good job for me.

First time I ever had fun at a dental appointment. Thanks to all the wonderful staff and of course to Dr. Faigan