Koodo Shop

This location always gives great service!

Girl by the name of Nicole I think helped me out. She was very helpful. Good job Nicole. Give her a raise.

Good luck getting customer support. Been waiting on hold for over an hour just go answer an easy question. Go elsewhere with your business

Aiden was great, really friendly and helpful. Great experience!

I came into the Telus store in Lynden Park Mall and promptly addressed me with a smile and a “how can I help you”. She immediately started to trouble shoot my cell phone issues and proceeded for the next hour to try everything possible to rectify it while explaining every possible avenue to me thoroughly. Her customer service was outstanding and I appreciate great customer service and will always turn to Ashley for any of my cell phone needs as a newly Koodo account holder. I walked I. Wanting to rectify one problem and Ashley solved that and set me up with a new plan better then I had before. There needs to be more Telus representatives like Ashley. Thank you so much!!!

Aidan. L helped me a lot and is very professional and patient. Five star!

The Koodo kiosk is Amazing!!! The staff is so friendly and helpful everytime I stop by. Being middle age and requiring some help sometimes with my devices, the professional help offered is first rate. Most times they help me out at no charge which is unheard of these days. This company should offer to train staff as they have it figured out.

I had just purchased a new used phone but I was having problems connecting to my provider, Koodo. I tried everything to get it to work, to no avail. I went to the Koodo in the mall to see if they could help me. Nicole was absolutely amazing!! I was probably there almost 2 hrs! She tried everything. There was another Customer Service Rep in training & he was great too. They were friendly, very professional & so helpful. Thank you for all of your help!!

THEIVES!! I spoke with them and because their client allowed the account to continue without my consent they have valid charges" I've not been with koodo for 4 years due to ruthless billing and inflexibility. Today I get a letter from MET credit. They must have billed me for an extra year

Everyone at the kiosk is always fantastic to deal with! Highly recommend coming here for all your service needs