Mings Flooring

Terrible experience. They don't tell you about the return or cancellation policy before you pay, and later they tell you it's on the invoice. ( There is no point, I can't do anything. Invoice like a contract )

Hope to share a very negative experience at this place. The lady whom we dealt with there was rude and inexperienced. We simply asked if the flooring panel comes in one size instead of multiple sizes inside the box. She was rudely claiming this was not a professional question and that all panels come in various sizes in a box. If she were even a professional, she ought to know it all depends on the brand/manufacturer, or even perhaps her store only has limited choices to sell only various sizes. Giving a poor answer like this and accusing the customer in a terrible manner showed her inadequate knowledge. First thing she should learn is to treat customer with respect by providing courteous service. Next comes the knowledge upgrade. At the end, we simply walked out as I don’t want to bother spending time dealing with an unprofessional place like this.

Nice place

I contacted Mings Flooring to do a repair to a chip laminate floor panel. Fortunately, they were able to get replacement boards that matched. I was amazed how quickly the guys were able to do the job and it was perfect! I would recommend this company.