Vianet
23 Reviews
About the Business
Andrews Wiresless - Vianet | Internet, Telephone, and Television in Your Community.
Contacts
Website
Call Us
+19058528896
671 Durham Road 21, Uxbridge, ON L9P 1R4
Hours
Features
- Wheelchair-accessible parking lot
Recommended Reviews
tom vsd
10.10.2023
Vianet
Very poor internet quality. Can barely stream netflix and youtube or play video games on a good day. Internet quality has dropped every year
Joeque Sterr
23.09.2023
Vianet
Speed up and down like a toilet seat.Was getting 1.5-3.5mbps of the 5 speed teer upgraded to the 10 now we get 2.5-4.5 Mbps rip off
Nick Majors
09.09.2023
Vianet
I have been using Andrews for over 10 years. Always reliable, innovative and with great customer support! Thank you
Paul Yetman
30.08.2023
Vianet
Speeds are consistently at or below 1 Mbps and there have been at least 2 outages in the past 1-2 months or so which makes it difficult to do business. I contacted their tech line and emailed a screenshot of my speed test results and all I got back was my connection looked good and to call back to trouble shoot". If things don't improve the next call I make will not be to their tech line but to a competitor."
Fred Forester
22.08.2023
Vianet
Since Vianet has taken over from the previous provider the internet has become much less reliable. The network seems to be very fragile, and there is never a warning about maintenance work or any way to check network status except to call. If you do call the script is the same. Something is wrong and they are working on it. No ETA, no outage map, no transparency at all. If you have another option for a rural internet provider you may want to explore the alternatives.
Dan Pearlstone
16.08.2023
Vianet
These guys are great and the service is impeccable. I have a client that uses them and they were showing offline. Called on Thanksgiving Monday (holiday) at 7am thinking it would go to voice mail and someone picked up and helped me right away. Another time I was onsite at this client and they were having some problems with the internet (not on their end) and Andrew's had to come by. They were at the client 10 min after I finished the call with them and resolved the problem quickly. I've been in IT for close to 20 years and you don't see this quality in service often.
p3t3rsn
09.08.2023
Vianet
Andrew's Wireless has been a real pleasure to deal with - quality installation, fair price and great customer service.
keith chase
07.08.2023
Vianet
If you enjoy good wifi connection and speed then this is not for you I have been with them for years and they have poor connection lower speeds then promised they’re constantly offline and you can’t use your internet they can’t protecr from any cyber attacks including a ddos ! My internet was down for days because of a ddos one time from 1 kid online and they were able to take down they’re servers for a couple days and I was blamed for it because they used my info to find who my provider was and if there is ever a storm your internet is basically nonexistent. Awful company
Darryl Holtby
01.08.2023
Vianet
They have recently upgraded their plans for improved down and up speeds. They treat customers with respect and are always ready to help. They've always been willing to work with my requests from day one. We've been with them for 4 years now.
R W
21.07.2023
Vianet
They answer on the first ring and have been consistently outstanding in their service. I've been through three of the big telcos who have charged me quadruple and delivered far less. From install to followup they have been outstanding. I generally don't have anything positive to say about a general transaction with a service provider but these people have been outstanding and need to be recognized for it. I'm very impressed with them and that takes a lot
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671 Durham Road 21, Uxbridge, ON L9P 1R4
Vianet