Tiger Arms Ltd

I live within 5 minutes walk from here so its quite convenient but they never seem to have any bulk .22lr, they get the online orders done pretty quickly however. the Asian looking guy who works here always looks 100% dead inside whenever I go. It gets pretty funny after you visit a few times.

Due to the volatility of the ammo market I decided to buy 50,000 rounds of 9mm ammo. I called Tiger Arms and was told no problem a shipment is coming in and we can supply 50,000 rounds. Great I would like brass cased 124gr ammo. No problem Blaser Brass is what they had coming. Ok i live 4 1/2 hours away so i will bring a check for $22,000ish dollars. I show up they load the truck I’m doing the paperwork and checking for anything else i need. I leave and drive home. I am met buy one of my guys and he starts to unload his 5000 rounds. It’s all 115gr ammo. I call Tiger and tell them what has happened. They tell me they are going on a staff trip for a week and they will deal with it when they get back. I call back a week later. I am told the salesman that sold me the order has quit and they are unwilling to do anything. I must add that i offered to pay more for the 124 or even just exchange 1/2 the order for 124 and i would keep the 115. Nope not going to happen. I realize this is completely on me as I should have checked the order more carefully. I never even considered that i would get the wrong weight. I ended up keeping all the 115gr ammo but it really caused a difficulty for me, live and learn. Anyway to put it bluntly my experience with Tiger Arms was negative and i will never do business with them again. I buy for and have influence on more than 400 shooters in Okanagan. I will make sure they all are aware of my very negative experience with Tiger Arms.Just for clarity I had many interactions about this issue with Tiger Arms. They denied I asked for 124gr and said I was lying about the conversation (why would i lie? My guys asked for 124gr specifically). I got stuck with $20,000 of the wrong ammo. That my friends really sucks.In response to the reply:This is completely false. I specifically asked for 124gr 9mm. I was never anything but cordial to you’re staff. My intention with this review is just to let others know the caliber of this business. It is of no concern to me as i will not do business with you again.

Ordered the SGA Mapul Stock online. It was on sale and received in 4 business days! Can't do much better than that!

Great place, been coming here for a couple years, positive experience every time.

Amazing selection and best prices on everything compared to all other stores in the lower mainland. All the guys that work there are very knowledgeable and helpful. Super stoked i live so close!

Nice store, great prices on bulk ammo! Rifle prices are about inline with others, friendly and knowledgeable staff. I wish they had a larger selection of slings, but they make up for it by having tons of other firearm parts and accessories. Glad I stopped in!

I called in to make sure that the item I am looking for is in stock the person I spoke with said there was one in stock and when I came I was being helped out by the person on the corner. I told him I came to pick up an item that has been confirmed they have in stock but when that guy could not find it on the shelf he insisted that there is no such thing. To my surprise that he had no clue what he was talking about I just did not say a thing or two. He looked it up on their system and he suddenly said yeah they have such then when he could not find it he asked his co-workers to help him look around for it. I mean I wasted my time going all the way from Surrey to there only to realize that they are not on top of their inventory that until now it is still showing online that they have it in stock which could mislead other potential buyer. But in fairness the other guy was nice and he even apologized that they cannot find it but the person I first spoke with when I enter the store has some attitude. Je would not even admit that he has no clue about the specific item I was after telling me that there was no such thing.

Every visit is always a pleasure. If you need help with anything, always ask for Jeremy. He's a swell dude.

Store is pretty spacious and great for browsing. Decent reloading equipment area and a dedicated counter for those customers too. A nice touch is the free Calibre magazines for customers at the front.I ordered a single action revolver online after speaking with staff on the phone and picked it up about a week later. Store was fast to submit the transfer request to CFO. Brought my buddy who is naive to firearms with me to pick it up and so he can see the gun" store in his community and they made him feel welcome.Another friend ended up buying a 100 year old 1911 from them as well and told me they also had a good experience."

This firearm store in Canada is widely regarded as one of the best and most trustworthy. I personally have had nothing but positive experiences with their online shopping service.