Boathouse

Well organized store with great deals most of the time. Friendly and helpful staff.

Customer service is very poor and unwelcoming. Customer care did not attempt to offer any assistance.

I went in anticipating to buy these Timberland shoes that I wanted in your store and even went out of my way to put them on hold with a young gentlemen at the time. On the day I was suppose to buy the shoes, I literally walked in your store and walked out twice. The customer service in your store is horrible and the young lady there has a very nasty attitude. The atmosphere in their isn't welcoming and that's why I got the same Timberland shoes elsewhere which I have now.That same day I was suppose to purchase the Timberland shoes at your store, I instead went to Bluenotes, LA Senza and bought multiple things and had excellent customer service experience. Ultimately, your store environment is not welcoming at all which is sad because your store has a great selection of shoes. Lastly, I think you really need to train your team on how to have people skills and engage.

The store is overall one of my favourite stores in this mall! I have been listening looking for vans and I found some here

Nice store. Expensive unless there is a sale.

Super friendly staff and very helpful!

Nice atmosphere, excellent customer service. Good prices and a vatiety of brands.

Half the time I go in the staff is standing around talking or there's one staff member on the floor, behind the cash on their phone. Too busy with gossip to acknowledge customers in the store sometimes.