Pets Kingdom

We bought two budgies and both died in less than one month please do not buy from here because I have some past experience with birds and they had a disease or virus which is deadly. We had bad experience as well as others.

The customer service is very bad. All they did was ask me what I want, they gave me then two birds and I paid them. When I got home one of the bird was not flying and it was coughing. 1 week later the bird died, story short. Don't get a pet from here because they give hurt animals without telling us. I got emotional and depressed because of this situation. If you love and respect your animal don’t shop for nothing here not even the animals. They look sick m, unhealthy, unhappy and their loving environment is disturbing. Don’t believe walk in for yourself. I’m certain you will find over 50 products expired. Absolutely sickening. The city and animal welfare needs to pay them a visit. Go to pet smart, pet value, big Al’s or anywhere else. You’re welcome.

DO NOT BUY RATS HERE!If I could give this place zero stars I would. Staff was condescending to me when I wanted to give my pets and adequately sized cage. They said they would sold rats as pets but they were housed with males and females together in store and when I got the rats home they were sneezing constantly. Found out too late that it was mites and they died a few a few months after I got them. Not to mention the amount of cleaning I had to do just to keep myself and my other pets safe.

Bought a budgie from this store and will be returning to buy another one. The store is small but they have a lot of birds and some reptiles. I love my birds so I was very happy to receive one from this store. The store owner was very helpful.

Do your due diligence, this store needs to be shut down. Selling mainly EXPIRED products. I mean 2 to 4 years expire. They even go as far as to try to rub off the ink so you can’t read the expiration date(thank god for indent from the printing machines on the label and good lighting) some products are so expired the product inside are dried to a crisp or leaking out rotten. If you love and respect your animal don’t shop for nothing here not even the animals. They look sick m, unhealthy, unhappy and their loving environment is disturbing. Don’t believe walk in for yourself. I’m certain you will find over 50 products expired. Absolutely sickening. The city and animal welfare needs to pay them a visit. Go to pet smart, pet value, big Al’s or anywhere else. You’re welcome.

Excellent experience last week here getting our cockatiel. There are some gorgeous birds in store and the staff are ready to talk about all of them before you make a decision. We were set up with a cage, food, water dish, and toys for him, they also gave us some treats for free which was really nice.

Would give 0* if I could... October 21st 2022 I bought an 7 week old female ferret my husband and I figured they sold me a sick ferret but we loved and cared for her anyways... well today we woke up to her passed away poor baby didn't have a chance... Do NOT recommend this place st all!!!!!

I was blown away by the conditions that the animals are kept in! These people need to research animal care. Seems that the owner is in it for the money and knows nothing about animals. The chinchilla was kept in a tiny cage with no hides or toys…. And they had huge cages that they could keep the chinchilla in but keep it in some tiny cage. All of the animals looked depressed. The crested gecko cages blew my mind… no branches or leaves for an animal that is known to live in the trees. No food or water. And these animals need a humid environment, the terrariums were bone dry and the geckos were curled up in the corner. The crickets they had for sale were dead and mouldy. Fish tanks were awful and dirty. My friend and I left very upset by the conditions of these animals… then they comment on other reviews telling people to look at their blog to learn how to take care of animals…. They are very uneducated, and rabbits DO NOT EAT FRUIT. Don’t support this store.

Purchased a Scarlette Macaw named Jack. Staff was very friendly and knowledgeable about Macaws. Jack is very beautiful and tame. Zupreem food cheaper here than in other stores as well as toys for birds. So happy I found this store. Their Betta fish are also kept in a beautiful wall tank not small bowls. This store is a hidden treasure.

My bird Milo he died, not even 2 weeks dead overnight we checked why he died old age which the store owner said was 3 to 5 months and he said it was a Malaysian breed which doesn’t even exist. Like why would you want to ruin a kids heart and just kill a bird basically. EVERYONE who sees this DONT BUY A BUDGIE OR ANYTHING FROM HERE PLEASE.