Patio Palace
190 Reviews
- Friday9 AM–6 PM
- Saturday9 AM–5 PM
- Sunday12–4 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
- Thursday9 AM–6 PM
About the Business
Patio furniture, Outdoor Kitchens, Fireplaces, Napoleon BBQ — Patio Palace | Look no further for your outdoor patio furniture, fireplaces and BBQ's than Patio Palace. Call us: 888.891.2127. Shipping across North America.
Contacts
Website
Call Us
+15196818456
257 Adelaide St S, London, ON N5Z 3K7
Hours
- Friday9 AM–6 PM
- Saturday9 AM–5 PM
- Sunday12–4 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
- Thursday9 AM–6 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Assembly service
Recommended Reviews
Evan Wyborn
12.09.2023
Patio Palace
We had a great experience at Patio Palace! Decided to go buy a Traeger and they were incredibly helpful. They had exactly what we needed in stock and made sure any questions we had were answered. We have a Corolla which doesn’t have a lot of trunk space(so there was no way the box was fitting) but they took the time to take everything out of the box so we could fit the individual pieces in the car. They even disposed of all the cardboard for us. They sent us off with a free bag of pellets to get us started. Truly a great experience. So glad we bought from a smaller company as opposed to a big box store. Would highly recommend!
Sophia Lee
07.09.2023
Patio Palace
We purchased a lot of patio furniture from Patio Palace. Everyone was a pleasure to work with and the quality of their furniture is amazing. They assembled all the furniture in house and it was delivered and set up where I asked them to put it. They held our furniture until we needed it (deck was being built) no questions asked. Thank you to the team for outfitting our deck. Delivery guys were all polite and friendly. I would recommend Patio Palace to anyone who is looking for high quality patio furniture at a fair price. We bought from both the main location and their outlet location. Shout out to Tony at the outlet location and Jason at the main location for their expertise and friendliness.
Glenn Mowat
04.09.2023
Patio Palace
Took a piece of my huge umbrella I bought at Patio Palace last year that had broken. Within 4 minutes they handed me a replacement part and said ‘have a great day’. Amazing customer service!!
DJ Schwob
24.08.2023
Patio Palace
Lots of selection: BBQ and Patio furniture along with parts. We were there for a BBQ. Features Broil King, Weber and other high quality manufacturers. Within each make they have everything from simple grills to really fancy outdoor kitchen worthy cook sets. I know my Broil King will be with our family for a very long time. Highly recommend!
Barbara Jack
14.08.2023
Patio Palace
Friendly, helpful, kind, and the set was on sale, the delivery was smooth as silk, the driver and helper were awesome efficient and on time!! Thank you so much
karoulin butris
31.07.2023
Patio Palace
I was so excited to receive my BBQ but wow HORRIBLE COSTUMER SERVICE! Once they have your money good luck getting any help from them..Employee by the name Jay is very rude and does not care for the costumers what so ever.Never buying anything from here ever again.
Bill MacDonald
31.07.2023
Patio Palace
We're thrilled with our new patio furniture; it's even nicer than we remembered it when we ordered it many weeks ago. The owner, Steve, was an immense help during the buying process and in adjusting delivery dates to accommodate our ever-changing construction schedule. Their delivery guys were top-notch, setting everything up for us and positioning it just so. We're very happy with Patio Palace!
Maureen Williams
24.07.2023
Patio Palace
Always receive excellent service and advice about choices. We have been shopping here for 30 plus years for our BBQ & patio furniture needs.
kevin phelps
23.07.2023
Patio Palace
After shopping with the London location for 2 years, I finally made the decision to buy. After narrowing down the in stock bbq to purchase and take home. I paid, backed up to door, and was told sorry…. We do nt have it in stock. Now I was ok to wait a week….but wait. I sold it too you at wrong price… it’s actually $400 more… very irritated. Neither the rep or supervisor cared a whole lot it make it right. Very disappointing experience.I feel they don’t care to have happy customer s.
Drew White
21.07.2023
Patio Palace
Purchased at Wellington and baseline location and pleased with the set. Tony there was informative, took his time and showed us options we are extremely happy with the result. Jay and Noah came on time and delivered with full set up and they were great. Everything went smoothly. Good experience, good company.
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257 Adelaide St S, London, ON N5Z 3K7
Patio Palace