Capital RV Center of Minot

I thoroughly enjoyed my first camper purchasing experience! Daryn my salesman was awesome, showed me only what I was interested in and never felt pressured. Krystal was great through the financing side as well! She was very friendly! Bill and Carey with the service department were also excellent, they were both very thorough in the inspection process and the walk through explaining all the features and showing how to use. Also they were very straight forward and weren't trying to feed b.s. Isiah in the parts department was great as well and he was very helpful even if he didn't know the answer to a question he wasn't afraid to find out. And Mike as well went above and beyond when I had questions about the hitch helping by mounting my ball for me! I will certainly be going back for an upgrade when I get to that point!Overall fantastic experience from the start, even the women at the front desk were amazing with kids as well!

I am located in Washington and just finished a purchase on a TT with the dealer. Being out of state and so far away, the process was made so easy for me, I felt well taken care of. I worked with Jen, Michelle and Krystal and all three were great with answering all my questions and making sure everything was covered.Pricing was great too. If you live in a more expensive area like I do and are looking to purchase out of state, I highly recommend Capital RV of Minot

Jen Myers was great! Very friendly and on point for getting through the details of the purchase and set up!Michelle Barber shows her experience and expertise to get the paper work done, and go through the available options with clarity!Nice work ladies!Service and parts did all they could to get us checked out and on the road!Thanks for a great buying experience!

Our camper was damaged in a huge wind storm July 2022. We got it in to Capital RV and they went above and beyond in fixing it. They didn’t just patch the hole in the roof, they replaced the entire roof along with all the other fixes. New window, new decals etc. Looks fantastic and even better customer service.

We are very happy with the service from Joe and his crew! Our camper had gotten hit in a minor vehicle accident this winter, and Joe made sure everything that was damaged was fixed to perfection, even the part that was damaged that we could not see.We'll go to Capital RV, Minot, if we every need service again, or if we decide we need a new camper!

Needed help to fix my camper fridge on a Saturday. The guys at the service department were top notch. They gave me great advice and the fuses to fix it, and it worked perfectly! If possible I would give the service department a million stars!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

My husband & I went to Capital RV to look for a camper for our family. Everything was great up until the day of purchase. Our sales rep, Zach, was friendly and outgoing up until that day. We came and looked at a camper, then left town for a week, which we told him multiple times. Also, on the first day, they gave us some papers with different campers to look at. I noticed my name spelt wrong, and told him. Fast forward to day of purchase, still have my name wrong on paperwork and on the registration card inside the camper. Zach reached out to me 2-3 times before day of purchase, asking if we could come in to sign paperwork. I told him, yet again, that we were out of town and physically could not. We were set to fly back on the 1st of the month. We sit down with Krystal, the finance gal, to sign paperwork. As we are signing, I notice that all the paperwork is dated for the 31st. I stated that “Today is not the 31st, it’s the 1st.” She had to go through and reprint ALL of the paperwork, and stated Zach asked her to put the 31st on the paperwork so he could get a bonus for that month. That was a 1000% turnoff for me and my husband. Had we been there the 31st to sign the paperwork that would have been just fine. Again, he was completely aware that we would not be back in town to sign paperwork until the 1st. We get the paperwork situation straightened out and finish signing everything. Krystal goes to get Zach, so he can walk us back to the camper in the service department. As soon as Zach entered the room, he was no longer the “fun and outgoing” person he was the week before. He was clearly irritated after Krystal told him she had to reprint the paperwork with a different date. We get back to the service department before our walk through and never see Zach again throughout the rest of our buying experience. Sarah, in the service department, was ABSOLUTELY amazing!! She answered all our questions, was super friendly and informative. 5 stars go out to her!! After our walkthrough, I expected to see Zach again to check to make sure we were satisfied with the camper. We did not. I felt that was very unprofessional considering he was our sales rep for the camper. I hope he can get some better training on better customer service. Because of his actions, it just seemed to me he was more concerned about a bonus check than he was actually about making sure his customers were happy with their purchase.

Had great experience with Capital RV of Minot. This is our second time buying with them. We purchased an ice house 6 years ago from Wayne, who sadly has passed. We used this ice house year round for ice fishing and camping. The past couple of winters have made it difficult for us old folks to get out on the ice. We decided to trade it in for a camper. Jesse was our salesman and he showed us just what we were looking for. There w as d never any pressure to get anything or didn't want. We got an excellent trade in amount. Michelle in financing took care of all the paperwork and made us feel like we were the only customers in the place. Trust me, they were very busy! I recommend Capital RV of Minot for buying and servicing any issues you may have! Many thanks to everyone from the sweet receptionist to the sales folks to the service department!

Thank you to Jen for all the extra effort/attention we were given during our purchase process. Keeping us informed along the way during the construction meant a great deal to us both. We have dealt with Michelle previously and again are very pleased with her professionalism. She streamlined our purchase process and made financing a breeze. We highly recommend working with both of them. Happy camping!

2 stars because we did get fast service which was a plus, however Jesse was not the most helpful. He did get all of our info and took that into consideration, but only showed us one camper. We would not have been upset had he actually put forth the effort to show us more in our price range (that we knew they had because we did our research). This was disappointing and did lead us to go a different route in our camper purchase.