Rose Travel Agency

I bought our tickets with best price and with invoices, all details and rules were included in tickets. Highly recommended

Last summer, I purchased a round ticket from Rose travel agency. I am not satisfied with the customer service because, the travel agent did not email me about cancellation and flight change rules. Moreover, when I was overcharged for a flight change, I did not receive the support a customer deserves. Another problem is that it seems there is only one person in this agency and so if for any reason, you get offended and your airline happens to be Turkish you will get stuck and no choice except to deal with that person. No manager or anyone else that you can complain to. Turkish Airlines also does not help of any sort and just refers you to the agency. So I do not recommend this travel agency to anyone at all. Best is to just buy your tickets directly from airlines. Much easier and cheaper to cancel or change your tickets. If I had purchased my ticket directly from the airline I would have paid 1/4 amount to change my ticket.

We have bought our tickets from this agency over the past few years. While we are happy with their service, the one that stands out for me is that it happened twice that Mrs. Shahnaz turned my two-stop flights into one-stop flight! She knows how to negotiate with airlines effectively in favour of her customers!

their service is reliable and quick and the staff are polite and friendly. I have used Rose Travel service since its opening and with no doubt I always got the best ticket price.خدمات عالي، قيمت خوب و پرسنل كوشا و مودب. امتياز بالاي اين آژانس مسافرتي در اولويت بخشيدن به نيازهاي مشتري است.

I am very, very satisfied with this airline agency, especially dear Ms. Shahnaz

It has been 3 years that I am using Rose Travel Agency services. Ms. Shahnaz is respectful and responsive. She takes time to find the itinerary that would work best given your budget and needs. Highly recommended.

Very professional. I was able to book my flight at the same price available online but with 3 luggage. I recommend this agency

I want to share my experience with this travel agency, firstly I asked them to give me the best prices for a flight and her offer was higher than what I found online by my own, but because I was in hurry to buy a ticket I paidand after pay the ticket, I asked Rose travel to send me the invoice which I needed for official expense claim and they never sent me any invoice. It was the worst experience I have ever had with a travel agency.Not recommended

I'm really happy with the services they are providing. I had have experienced excellent customer service, flexible timing and cheapest price. All in one we are needed