St James Street Medical Clinic

I respect the doctor and honest staff. They tell you over the phone how busy it is and they are also quite fast with patients and I really recommend Doctors there as they take the patient problem very seriously and try to suggest them with best outcome.The thing which really got my heart is after the walk in for 2 days in excruciating pain and they helped me with it and the doctor called me the next day to check on me and they didn’t happen to me with any other.

When I showed up at the walk in clinic there were 5 people in the waiting room. I waited over 2 hours to get in a room to see a doctor. During that time there was a 40 minute period where no patients weee called in. Very in efficient operation. I will not be coming back to this clinic if I can avoid it.

They’re profiting off forcing people to wear disposable masks, that are not backed by science in anyway! The research shows it’s either a properly fitted N95 mask, or it’s basically useless! Yet here they are forcing me to buy a single disposable mask, to put on my bearded face, or they will deny me services.I see zero logic applied, the staff is rude because I pointed out the flows, and telling me to leave. What happens if someone has no money? No service? Sounds like discrimination against the poor, and those with brains to me!

They run a scam telling you your healthcard is not valid and you need to pay $150. Do not fall prey. Any other medical facility / clinic will take it. I went to another clinic the day before and then the hospital and they had no issue with the card so why does only this clinic tell you that? I was told by numerous medical professionals thats illegal.

Very disappointing visit today. I mustered up the courage to go visit my family physician after suffering the loss of my daughter recently— my visit was to have forms completed so I could donate my breast milk and help other children in NICU that desperately need the nutrition. The receptionist took the forms and handed them over to the clinic staff — the clinic nurse then called me back and stated there are a lot of papers (however, the questions on the form are very basic). The nurse went on to say that she spoke with the ‘owner’ of the clinic and she does not feel my family physician can complete these forms. The ‘owner’ then comes out of a treatment room and states I’ll have to pay $100+ to have the forms completed along with paying for all the lab work requested as it’s not required and is for personal reasons. She then proceeds to tell me to shove the forms down the drain and to give my milk to friends. I told the nurse I would still like to see my family physician; however, she was very hesitant and made the comment that the owner of the clinic already said these forms cannot be filled out so I shouldn’t mention it to my physician — I told her there’s more to my visit then just the forms and that I wouldn’t bring it up with him.Overall, extremely disappointed not only with our healthcare system but humanity in general.

Dislocated my baby toe this morning. Went to Access West Urgent Care and they stopped taking patients at 12 noon. Went to St. James Street Medical Clinic walk-in and saw Dr. Lesperance within 45 minutes..! She walked me through and explained everything step by step, gave me prescription and x-ray requisition. She couldn’t have been nicer..! Great place, great staff..!

I went to the clinic this morning and was asked to leave my name and come back just before 9 am as the walk in clinic opens at 9. I showed up just before 9 and waited only 10 minutes before I was seen by a very pleasant doctor. She was very friendly and knowledgeable and really took the time to ask what my symptoms were. I wouldn’t hesitate to go back or recommend to others

This clinic was a waste of time.Was told over the phone the service I needed could be done here and then came for a walk-in. Had to wait the queue and then was told they can’t do the service here.Front desk staff also give conflicting information, heard them contradict themselves to other patients and changed their info. for me when I was speaking with them. Doesn’t really make you trust what they’re telling you.

This clinic is usually open on weekends and has availability. It’s great for kids with quick skin issues for antibiotic cream or pink eye. The doctors are good enough for quick antibiotics. They are so many people no one is nice or anything. They still have paper files.

Would give 0 stars if possible. Extremely unprofessional reception. I guess the 1 star is just for the doctor I seen.Refused to issue my prescription as stated it's not their job and that the person who owns the company stated that they don't have to, so they wont. Awfully rude and hanged up on the phone with a too bad. Went in to speak with a supervisor who threw my prescription and told me to take my business elsewhere as they are a private company so there's no need for any customer service on their behalf. Will never return due to the disrespect and disregard of my health and my clientele. I was in no way disrespectful and solely asked for an apology which wasn't offered or extended. As walking out they said that there no rush because they weren't busy to add insult to injury.Would never recommend to anyone! You're better at getting service at a place that cares about their clients and aren't a bunch of bullies.Would like to note, I was kind, quiet and respectful. Came in and even waited to talk to a supervisor who pushed me out rather than hear any of my concerns and refused to give me any sort of contact email or number for the business as it seems they wouldn't have any action on their part.Will be actively advocating against this place as a business.