Niagara SPCA - Welland location

Unprofessional staff, the incident in hand should have been taken care of due to the extreme weather we had and what was explained to them unfortunately because of their lack of listening and self entitled arrogance an animal died because of their lack of action. The two females that had the opportunity to do something decided that I didn't know what I was talking about, yes there is provincial laws and protocols that need to be adhered to,but sometimes situations change and actions need to be implemented immediately, this shows me that the funding for this organization and particularly the staff are not equipped or educated enough to handle specific situations . Next time I'll turn a blind eye because that's what they did me, I will not ever sponsor or donate to this particular organization again, a real shame because animals do need our help. Special shout out to Clarissa and Mina for making my experience dealing with you a complete waste of time

You know what gets me about the adoption centres at the Humane Society is that they want $550 to $600 to adopt a dog. Are you guys in the business to make money or to help a pet find a home. If they dropped their prices perhaps more people could affort to give them a home. It use to be around $300 and now I can not believe the prices. They are not helping people to adopt. Shame Shame!

On Oct. 31, I called to report a situation involving 2 aggressive dogs who are always at large in my neighbourhood interfering with people out walking. The dispatcher who took the information was absolutely wonderful. She listened to my concerns and showed very sincere empathy and understanding, and encouraged me several times to call back in if the situation is not resolved within a week. I was so glad I made the call, and so relieved that she supported my concerns. She is truly a credit to the Welland Humane Society, and an excellent choice for answering calls for service. Thank you for your professionalism and kindness in helping us keep our community safe.

I would like to say thank you to the staff at the Niagara SPCA, Welland location for their kindness. If not for their humane touch, my cat would have lost her life. If they did not make the additional inquiries needed, my sweet girl would not be home with us now. I wish I knew all of their names to thank them individually. 5 stars is not enough praise, and I am thankful your services are available.

I will never use this location again to euthanize a pet. They do not permit you to enter the room and remain with your pet while they are passing. This tore me apart. It was a cold way to let my cat go, no compassion and cruel. I am the only person he knew all his life. Had I known this beforehand, I would never gone there. Very disappointed.

Refused to help me yesterday. Posted about the situation. This morning they called to tell me they didn't appreciate the review.Well I don't appreciate lack of compassion I received when they refused to take my aggressive dog that's been attacking myself and my two toddlers. Went there yesterday out of desperation they turn me away as soon as I got home with the dog I got attacked.I do not support Welland SPCA.Dogs locked in my bathroom until I figure out what to do since they aren't doing their jobs. They'd rather take in puppies and kittens then help struggling family's and dogsThis is not the first time SPCA has let me down.5 years ago I adopted a kitten and when it came time to having him fixed they refused and said he was sick even though I had paid the adoption fee and it was all included. He had heart issues and didn't live a long life. No help from SPCA

Dropped off Buttons, a foster, to see the Dr. and hopefully move on to her forever home.She certainly touched our hearts.April 2022... taking her back under our care.Hope having a longer time will help her.

I love the Niagara region. Spca my dog got out and my information was out of date but they tracked me down heavily to make sure I got my dog back. Subsequently as he got older we ended up having to put him down. They made the process peacefulThank you guys and rip Shiro