Food Basics

Worst customer service ever. I returned a jar of pickled eggs that were three months expired… But because they were delivered by Uber eats, the store did not take any responsibility for the expired product. Not sure how the delivery company should be responsible for food basic selling expired product.

I've never left a review before, much less a negative one, but I felt I had to today after 9/10 visits usually end in disappointment and/or rotten produce. While I'm not sure what's to blame, more often than not the produce is well priced but either already rotten or bruised beyond belief; berries are usually dark or already fuzzy on the shelves, almost all apples are bruised to the point of being extremely soft or have holes and marks all-over, some potatoes are starting to sprout in the bins, and this week I found a bag of green beans that were white and slimey with the best before date marked May 17. Not many employees seem to be around, usually only one on cash, a couple shelving, and one person to help with self checkout if you're lucky. Everything I've tried to checkout that's Bob's Red Mill or gluten free hasn't shown up in the system and no one came for a price check when called by an associate. Today, I bought items on sale in the flyer only to scan for the original price. I'll take the L for this because it was only a couple of dollars, but this isn't the first time and I've read about other similar experiences.Otherwise, most pantry staples, long-lasting veggies, and frozen goods seem to be in good condition and in stock. Although I'm not happy sharing this as most of the staff have been friendly and I'm sure are stressed and work hard, I strongly recommend shopping elsewhere to find your produce in particular. While the prices are nice, most of the time the fruit especially shouldn't even be shelved. When you're on any sort of budget or just expect decent quality, things like this suck.

Used to be a go to grocery store, on my recent visit, I was followed around like a dog from the “security guard”… every aisle I went, he followed, went to cash out, he was standing directly in front of the cash out aisle… not sure how obvious they’re trying to be that they’re watching you. But I won’t be shopping here again.

Staff are very nice but the quality of the produce is terrible. Raspberries turned mouldy and broccoli turned yellow in two days. These pictures below are what they are selling as fresh food and this is not from the reduced pile. Sadly, this is not the first time I've seen things like this at this location.

Quick in and out, using the self-checkouts. Otherwise, only seen one cashier working here.They don't price-match, so I only go here if I am driving by and something is on sale. Never used the rain chek policy as of yet. No Frills and Fresh Co seem cheaper overall than here though.

Staff is GREAT!!!! I have been shopping here for years and the only thing I can say is that I want you guys to start carrying the Liberté 5% yogurt in a vanilla bean flavour. Not the plain vanilla but the vanilla bean. Half the time I shop somewhere else where I know I can get it. If you had to I would have no need for those other places.

Bought some coca cola zero 4 a certain price inflation who's inflating everything make a review for a certain view or audience parental advice may be needed soon with certain foods costing like u shouldn't eat it acertain food (energy) I laughed and said unleash the what in G drink holy u know how to articulate ur vision everything is a process

Produce is always less then fresh. Self checkout attendants sometimes hover behind customers and it’s so uncomfortable. I can afford to pay for my groceries… I’m not a thief. It’s worse because they seem to pick and choose who they keep and eye on.

Great thing about Food Basics is that if they are out of an advertised special, they will give you a rain check with further 10%discount. Just availed today and paid $6.82 per kilogram against advertised $7.56 per kilogram. Also found Rapini on sale $1.67 per bunch.

There was 15 boxes, every one was expired. Make sure you check the dates... I learned that from my Beautiful Wife..