Felix's Swim School Thornhill

Excellent choice for teaching your kids to swim. The instructors are not only caring but also exceptional teachers who truly prioritize the well-being and swim progress.

We have two children enrolled at Felix’s Swim School and have had them there for a couple of years. We have had a variety of instructors and both kids are with Laurissa. Taniya has been phenomenal with scheduling. She is very pleasant and professional and truly cares about our children s success.Kaziva is an excellent supervisor who is very aware of each child’s needs and routinely observes their progress. Felix is a very responsive leader who addresses our concerns whenever we have a question. Felix sets a high bar for his staff and to teach thinking outside the box

Don’t like this place any more ( they nice when they need your money)The reception girl (India one) she is very rude to me and the customer and no respect /no customer service at all ! And Because of her I will never go back there!!!I will take my son some where else with better customer service and more respect !!!!

I'm absolutely blown away by the experience we've had at Felix Swim School! The swim program is nothing short of excellent, and the results have been truly remarkable. Within just one day, my kids learned more than they ever did in their previous swim school. The personalized approach, remembering every child's name, creates a warm and welcoming atmosphere. Not to mention, Felix's staff are always attentive and responsive to parents' concerns. We couldn't be happier with our decision to join Felix Swim School!

My children have never been happier to attend swimming lessons. Felix's team is very professional along the whole process starting with registration, throughout. Classes are well organized and children progressed amazingly. The facility is diligently managed and maintained. I am highly recommending Felix's Swim School.

I am terribly upset with this swimming place for a variety of reasons - first, despite spending $$$, I still do not know how to swim, the instructors are perfect at swimming but I am certain that that does not compensate for their teaching capabilities. Also, mid journey, the instructors keep changing or even every session. Dissatisfaction at best. Each one has their own styles and it’s like restarting each time you come to class.There are many areas that one needs help in getting right to be able to get to a length of the pool or atleast thread and in no way, I got even through half the pool, the “idea” of coming back is very lucrative for the school but unfortunately not for my pockets.Super disappointed and now that I desperately need my swimming be in check, it pains me to think that I began my journey with Felix. Wish I had chosen a more dedicated school.Sorry guys, I write this review with a lot of pain to have made the wrong investment.Have a great journey, how you’ll can improve without feedback isn’t difficult to see, hence I share.

My kids absolutely adore this swim school! The facility and pool are consistently spotless, creating a pleasant environment. The staff is exceptionally friendly and hospitable, making us feel truly welcome.

YORK POLICE INVESTIGATINGParents be aware before signing up in this place. If you would like your child to be exposed to completely strangers while changing in their absolutely open to public with no door and oh Boys and girls mix and views of THEIR FAMILIES or while showering in their 2 only working shower with almost see-through dividers , If you like them to get sick due to lack of cleanliness and sanitary facilities. If you are looking for a rude unprofessional staff specially one them name Max then this is the place for you. There is an on going investigation with York Reagan Police on this location you can call them and ask. For them a total stranger (not member walking in to the change room with phone in hands while kids Boys/Girls all changing in one somewhat big room is TOTALLY OKAY. AND IF YOU ARE OKAY THEN JOIN THEM AND DONT WASTE TIME.

There is no experienced inspector in this swimming pool , they keep changing instructors , its waste time to go to this place. My kid lost hope to learn swimming here

Update: I sent email and no one answer !!!My daughter going to this school for a couple of years before Covid, my younger girl start this year BUT IT WORSE, DONT SPEND A DiME, instructor changed many time and when I ask to cancel next term that didn’t start they said NO, lady that introduce her as office manager T… no willing to provide information of Manager or owner of place.Please make sure don’t waste your money.