FIKA Cannabis Store

Beautiful store with welcoming and easy to follow displays. Staff are extremely friendly and knowledgeable.

Good place for all my needs. They have a variety of products for a wide range of people.

Amazing store with lots of options. Highly recommended to an incredible customer service. They have the largest selection I’ve ever seen.

Good store but the girl working was SO rude to my friend and I. I don't know what we did to make her treat us like that but she was so rude to us the minute we walked into the door. She ignored our questions and rolled her eyes at us. Horrible customer service.

I was just there browsing and the person at the closing shift was the worst! Super rude and rushing us.Yes we got there near closing time but it was still open so she should be serving customers.I said thank you at the end and she couldn’t even reply to us.Honestly worst experience!

Terrible customer service. Rude staff. 1/5. Would not recommend. Never going back.

Great budtenders, and a lovely atmosphere. Their selection is always diverse and great quality pre-rolls

Totally surprised by the poor service I received today.I am a member at Fika (union station) and am usually serviced without my ID since I registered as a member using my ID in the first place. Today the server refused to check my membership, implying that she can totally assume I might have picked up my membership card from the street! That’s a hell of an accusation! To my further surprise, she said that she was the general manager of the store and hence not a novice at the store or in this business. So, she should have known better to not put such heavy accusations on anyone, let alone her store’s own platinum members!It is a very confusing policy at the store level wherein already verified members have to not only prove that they are above 19, but also to prove that they did not pick up their membership cards from the street (her words, not mine). I hope FIKA Cannabis looks into this and take actions to smoothen customer experience at the Union store.Quite frankly, disappointing.

Beautiful store, very clean and the staff are very nice. Another beautiful store by FIKA!

Going to post my experience from Union Station:Their customer service was always fantastic, but when confronted about issues they will fall back to giving you the run around (almost 30 mins of it in my case). So the reality is that their customer service is only surface deep. They gave us a bunch of excuses over a broken product and was not willing to budge over a 15$ dollar item citing policy (like really just eat the cost instead of losing a customer; would that not make the most sense? Also they took up so much of our time it affected other customers as they were waiting lol. We had 3 people 'helping' us, but really just collectively giving us the run around). They were even citing stuff that was untrue and we had to show them documentation of the product to prove it. Honestly anything they could come up with they said it -- it was very surprising considering previous experiences. I don't understand how a cannabis business, who's only real competitive advantage is service, can act like this when there are so many other choices to shop at. I only recommend this place if it is of the outmost convenience (you are passing through Union or something). However, I recommend looking elsewhere as your money is the only thing that will make a difference.