Unique Gift Baskets

Poor customer service; NOT hand delivered as per website, sub-contracted courier knocks and drops without as much as a phone call to recipient. No tracking, no confirmation of delivery. Will definitely not order again. UPDATE: While I gave the wrong address, the residents and recipients know each other. Due to the graciousness of neighbours concerned about porch pirates as per my email today the basket made its way to the recipient. In the same email I stated that recourse on your part is no longer expected. No shakedown here just an honest review where you can make improvements. I emailed 5 days ago, no response. I leave a Google review, response in an hour. Please update your website so purchasers understand that $16 delivery fee means hand delivered AND possible drop at door without contacting recipient. Please add COVID-19 restrictions if your courier has any.

I've used Unique Gift Baskets many times over the last 3 years and I have had nothing but positive experience from them. They deliver on time, every time and if they have issue contacting the recipient they make a point of contacting the purchaser for other arrangements. Nothing but love for this company.