adidas Outlet Store Langley

i got rasism here never go there manager never give to correct informationon website i can use voucher any store but she said can not use at at store

Super nice helpful lady, helped us find exactly what we were looking for. Prices were very good, even got a discount. Great service I would highly recommend!

Mason was very helpful and attentive with a kind disposition. Everything else about the store was ok.

Kian best sales person ever. Smart kid and very good on customer support. 100% satisfied. Wish you all the best on your journey

In Adidas Langley worst customer service by lady “ KALI “ I bought online item by mistake we ordered 2 time same item before we coming to store we call at store can we do online returns the lady kali said yes you can but, after an hr drive from white rock when we reached to store she said you can’t do here returns . Why they misguided customers or waisted time she is manager she knows the policies of store . After that on young boy helping us name dilawer he is very helpful he help us to print return label. When we ask for help she said our store is very busy I am not free but , I saw there was 4 or 5 customers and more than 6 staffs are working. Weird behaviour of kali just pretending she is busy but actually she don’t want to help anyone.

I went here to buy a new pair of shoes for my work because I'm on my feet alot and the adidas boost line is very comfortable, I was helped by a friendly staff and was able to find a close perfect shoe. Very happy with my purchase and will buy these kind of shoes again.

I bought shoes online and had to return them because they didn’t fit. 2.5 months later I’m still waiting for my money. Every time I contact adidas they say it’s processing and there’s nothing they can do. DO NOT BUY ONLINE

Good selection and good prices but customer service was terrible. There was a group of around 8 people in circle chatting and laughing. None had badges so I thought they were just a group of kids. Later realized they all worked there. They continued to chat. Had to run around to find someone to open the fitting room while they were hanging out and laughing. I was there for like 45 mins and they did nothing. I understand having fun at work but come on.

Amazing customer service, Diya is the best, she suggested me the best outfit. Such a polite and hard-working girl God bless her ❤️

Returned an online sale. Supervisor/manager on the floor was able to do it even though the procedure is to return online. Went back a week later to return another items and assistant manager said she couldn’t do it. I told her I did the other day but couldn’t remember the guys name. She said as far as I know we can’t and I should k ow I’m the assistant manager. If it was me I would have got the phone and made a call to see how it was completed the week prior. She basically called me a liar and didn’t want to make an effort. Would be nice to save me the gas/hassle of making another trip to puralotor etc. nope- that would require too much effort and consideration