Liberty Tax

Heena was excellent at doing our taxes .See you next year.

Very poor service. Totally unsatisfied with the service. I didn’t get my tax refund from one month.

If I could rate THIS LOCATION anything less, I would. I had a GREAT experience with Liberty Tax in Etobicoke Ontario, on Lakeshore West. When I moved to Whitby, I thought I would go to Library Tax in Whitby. The hours of operation were inconvenient, 12-4. And most days not even open till 1, with a unlisted 3:30 close, the MANY phone calls I made daily to see if my taxes were ready, NEVER answered, my tax agent, incredibly rude, and demanded that SHE follow up with my rental receipts, which she never TOLD ME I needed to begin with. It took over 2 weeks to get a regular basic tax refund done because the non hours of operation. I had recommended a couple of people to Liberty Tax before this experience, I will NEVER RECOMMENDED THIS LOCATION TO ANYONE EVER.

I showed up at the time they open and waited 30 minutes before leaving because no one showed up. It shows the same opening time on Google as it does on their door so there could be no mistake, yet no one was there. I'm very unimpressed with these so-called professionals" not even being punctual. And if it's that they aren't open today

We were really happy with Cathy's knowledge, professionalism and friendly attitude and will definitely continue to use her in the future!

Very good customer service. Heena was knowledgable and friendly. I highly recommend them.

Great, quick and professional service

Worst experience I have ever had. The manager"(or so he calls himself) hung the phone up on me after calling to speak with him about the way he spoke and treated my sister. He did not offer any services that another Liberty tax offered me. He filed her taxes and then handed the papers to her without explaining what any of it meant. Terrible. Do not go to this Whitby location."

Excellent customer service. Quick and efficient!!

I recently went to this location and had services done by a lady named Pooja. I must say that she was ver helpful and professional. It ws my first time and she was very patient in answering my questions and giving clarification. Thank you Pooja,