Pelham Funeral Home Ltd.

Tina and her staff were amazing! I never would have been able to get through this process without their guidance and compassion.

Just amazing the service we received. The whole experience at the saddest time in our lives was handled with kindness and sincerity.Cannot thank Pelham Funeral Home in Fonthill and Tina and Heather in particular for taking such good care of our family.

The staff at the Pelham Funeral Home are so caring and compassionate! I highly recommend this funeral home!

Pelham Funeral Home was friendly, impeccable, accommodating and a guiding light in a very sad and difficult time. Would highly recommend Pelham Funeral Home as you will receive attentive service throughout.

I must say I was very unsatisfied with this funeral home. From start to finish. I did not speak up in the beginning but as the arrangements were happening it was one thing after another. My aunt wanted a special casket, its one thing that meant something to her and Tina gave her opinion on which casket should be used because of her inventory and money even though my aunt insisted using one she liked. Its one thing to give your opinion is another to carry on about it. There was history of the family not getting along. Tina was made aware of this.My aunt was told by Tina using a word that meant my mom showed no compassion for / towards her mother who passed away. Everyone grieves differently and making funeral arrangements is beyond stressful. Tina you have no clue how someone is feeling. That was uncalled for. The day of the funeral family was comming from out-of town was stuck in traffic due to an accident. The service was half hour late starting. Tina seemed very annoyed by this as she rushed the entire service. Rushed the last goodbyes, Rolled her eyes at the end as time went on. My apologies on the late arrivals but things happen.You should take in consideration that something could happen when making bookings. Give people the time to say their last goodbyes. Just not something that can be rushed.We get outside and she explained to everyone how we will use our 4ways and high beams and watch for traffic. As we get to the gravesite and gather around a family member mentioned something about the minister. Tina walks over and whispers saying minister couldn't make it due to the delay of the service by a half an hour. When were we going to be notified of this? She had plenty of time while explaining to us to use 4 ways. Before we all gathered around the gravesite wouldve been nice. This was a huge shock and super upsetting to the family. Her plan was to wing it and share a few words. That is not proper and unprofessional. So this time slot was so tight we couldn't have even had a half hour to saygoodbye. Another family says what delay? We were 20 minutes late and Tina got loud and rude back at the gravesite. That was beyond disrespectful. Tina then pulls my mother aside away from the gravesite and says I'm sorry your mother wasn't good to you my mother was the same way. While my mom is burying her mother. How is this at all okay. Tina says she got that impression. My dad mentions she got the wrong impression by the family. No matter the situation that is not your place to involve yourself. My grandmother was a wonderful person and loved all her kids if you didnt get that by all the kind words said. Every family has their issues its best for you to not assume. Words of condolences would be sorry for your loss, especially to someone you don't know. The casket was not lowered as we were all there, tina gave an excuse that it was not safe as the ground was too soft. If it was not safe we should not have been able to even walk beside it to put a rose on it. So that didnt make sense. Nobody left that day having peace of mind, no body felt they had proper closure they needed. And that is not okay. I found Tina very unprofessional, disrespectful and rude, showed no sympathy or compassion. Maybe it's time for a career change if we're going to share opinions.This experience has a huge impact on the family for the rest of their lives.Hopefully nobody has to share the same experience we had.

Tina and Heather were very professional. They supported us all the way through. They communicated with my church with positivity and efficiency. They were easily adaptable to our needs. Both Tina and Heather were conscientious and accepted any requests. They were supportive to phone calls at any time. During COVID they were able to have a livestream funeral through Facebook which was very well done. I recommend anyone to use Pelham Funeral Home for their services.

Tina and her staff did a wonderful job and ensured all our needs were met and even went out of her way to accommodate some special requests. Hosting a funeral during COVID-19 is challenging but Tina and the rest of the staff were conscientious and followed protocols.

Thank you for providing a friendly and welcoming place when families are facing such difficult times, it’s so reassuring to have someone take care of details and arrangements

A special thanks goes to Tina and her staff at Pelham Funeral home in taking care of funeral arrangements for my mother this past year and for my father four years ago. The compassion and empathy was clearly evident in every moment and every step that was taken. This year especially was the most difficult in dealing with funerals due to covid and we cannot thank them enough for their patience, kindness and guidance. It will never be forgotten. Thank you.

Tina and Heather did a wonderful job with my Mother's funeral. They are kind and patient, and kept us steady during a difficult time. Their attention to detail is exceptional, and the handling of the aftercare with my Father made our lives so much easier. Thanks and Best Wishes to them.