Offset Plumbing

Ottawa is -45C with windchill for the first time in 100 years and the hot water pipes to my ensuite froze. I called numerous plumbers to try to get someone out and finally the next morning someone suggested Offset. I called and was told I’d be customer #3 of the day. They called when they were in their way. Mickey and Patrick tried hard for me and as my situation seemed non-standard after a few hours and no success they decided to increase the overall temperature of my interior and kept calling me to check in between other jobs. Finally just after Mickey suggested coming back and cutting even more holes in ny dry wall, I suddenly finally heard a woosh and water started flowing in my ensuite. So grateful for their customer service and for trying so hard to minimize the damage. Am super pleased with the result as frozen pipes can lead to flooding. Worst case scenario avoided. Next time I need a plumber, I’m calling offset first.

Mickey and his team always provide exceptional service from the start of the project until the end. They have been prompt, professional, and a pleasant to deal with on every single occasion I've used their services. If you need a plumber in the Ottawa area this is the best team to use!

Dishwasher Installation.You will be extremely satisfied with “Offset Plumbing”. This company was referred to me by a neighbour & I wasn’t disappointed. Mickey sent one of his employees Dan who was efficient, knowledgeable, professional & patient. Dan is a true asset to “Offset Plumbing”. Mickey’s price quoted was extremely reasonable and fair. Great company !

We were referred this company by a friend and I can't thank this friend enough! I definitely recommend them! Patrick came at my home to analyse why the water wasn't coming through enough and fixed our issue in no time! Amazing service, accountable and great guy! Thank you very much, will keep in my contact list!

The previous plumber didn't have enough experience in the commercial work and did terrible rough-in plumbing works. I had to hire another plumber who can fix all the issues which the previous plumber caused and who can finish the plumbing renovation as planned. I hired Micky team, and it was one of the best choices I made. Micky kept confirming me that his team would fix all the issues, and I don't need to receive any stress. Micky and Matt kept their words. They took care of all the plumbing works from the beginning they stepped in until the inspector gave me the [pass] report. During the work process, they showed professionalism and honesty. They provided all the material receipts (incl. return receipts) to show the open calculation. No hidden fee no surprise at the end. Without them, the plumbing work might become hell. Until the end, I didn't receive major stress because Mickey and Matt took care of the plumbing work. (They dealt with the inspector's calls too) Highly recommend this company!!

I had an issue installing my table top dishwasher + clogged my sink. I called these guys and they were quick, friendly, and efficient. Total price was also much more competitive than other quotes I received. Saved my life... leave it to the pros!

We called Offset because one of our pipes attached to the main stack started leaking and actually broke, and during a snow storm. Mickey showed up within an hour of calling and was able to fix the issue. We have an older home so he also spent some time telling us how our plumbing is set up and what we could do to update it in the short and long term. We really appreciated his responsiveness and how knowledgeable he is, and we will definitely be using his services in the future.

Great company to deal with! We were able to do business together! Trustworthy and worth every penny!

Great experience with this company! Matt and Mickey are very professional, provide quality work, and are reasonably priced.I wanted to install a bathroom in my basement and they came and roughed in all the plumbing and installed the fixtures. They completed the job on the agreed upon schedule.Highly recommend!

Mickey was very professional and flexible when it came to our timelines for completing the renovation. He went out of his way to pick up certain products and parts to ensure the job was complete on time. I would definitely recommend Mickey for future projects, well done!