Carpet Factory Outlet
81 Reviews
- Friday9 AM–5 PM
- Saturday10 AM–5 PM
- Sunday12–5 PM
- Monday9 AM–5 PM
- Tuesday9 AM–8 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–5 PM
About the Business
Carpet Factory Outlet | Buffalo, Getzville, Amherst, Cheektowaga, Tonawanda, Lancaster | Flooring Store | Flooring store featuring carpet, hardwood & laminate floors, ceramic tile, luxury vinyl tile & plank, area rugs. Serving Buffalo, Getzville, Amherst, Cheektowaga, Tonawanda, Lancaster
Contacts
Call Us
+17165510676
2630 Delaware Ave, Buffalo, NY 14216, United States
Hours
- Friday9 AM–5 PM
- Saturday10 AM–5 PM
- Sunday12–5 PM
- Monday9 AM–5 PM
- Tuesday9 AM–8 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- Service guarantee
Recommended Reviews
Priscilla Gan
18.10.2023
Carpet Factory Outlet
The worst experience ever. Not communicative. Installed LVT over flooring that was not level and do not bother to tell us or have us look at it to fix it prior to install. LVT is separating and bending at multiple spots. Less than 12 months after install. Called three times to get a crew in to fix it and have not heard back.I never right a review for anything. I’ve never experienced this type of unprofessionalism.
Jessica Mangus
06.10.2023
Carpet Factory Outlet
It was my first time going here and I bought two very nice 8 by 10 rugs and a runner rug and the price was only $360!!! Just amazed with the prices and extremely happy with the service and quality of the rugs. Employees were so helpful. Would highly recommend to anyone.
Elizabeth Fiorella
27.09.2023
Carpet Factory Outlet
Absolutely loved this little place! The location next to target was so cute, organized and clean. Great diverse selection, reasonable prices. We even got a great recommendation for a prouduct specific to our needs! John was pleasant, smiling and straightforward. We will be back and pass on the spot to friends and family. Thanks CFO :)
Jai Knight
14.09.2023
Carpet Factory Outlet
I had a pleasant experience. The big nice guy (Mike)? Was very informative, went through different options that were available to me for the 3 room and pad deal. Showed me the different textures, allowed me to take pictures for my reference and gave me cost options. Gave a very detailed explanation of what they do, how long things would take, all was missing was that I forgot to measure my rooms.
biblemademedoit
03.09.2023
Carpet Factory Outlet
We have had carpet installed from this company in the past and no complains. Normally we install our own but it was so much easier going to just pick our carpet, have them measure and then schedule an appointment. Home Depot lost our business for carpets.
Kim Bulls
29.08.2023
Carpet Factory Outlet
Had a rep come out. Told the rep about the area to cover ( stairs). Installer could not speak English. Paid money upfront so I had to accept the work done. Long story short-DO NOT pay in advance.
jen Hollingshead
20.08.2023
Carpet Factory Outlet
Staff is always very helpful. They have good prices too. The lady who works there was trying to help me track down an IVC vinyl flooring & was a great help.
william martin
02.08.2023
Carpet Factory Outlet
Do not let these guys in your house I am an independent contractor honest reliable finished a customers house brand new wood work brand new walls paint these guys come in put down carpet scratch every piece of wood work every wall needing new plaster repairs and varnish and stain on top of that steal expensive Cologne from home owner.. I'm only leaving this review because I got a call from their management trying to get me to backup their claim to try to get money out of customer that they robbed and screwed up his house be careful best price is and always best outcome
John Jabrucki
24.07.2023
Carpet Factory Outlet
I received four quotes on carpet and this was the best. We purchased a medium grade carpet and we love it. It was installed about 6 months ago now and no complaints. I do not know what it will be like down the road. It does have a 10 year warranty. I just want to state the installers we’re fantastic. I freshly painted the walls, ceiling, baseboard and moldings. And there was zero damage scuffs etc after installation.
Omar Dames
20.07.2023
Carpet Factory Outlet
My wife and I walked in. There was one salesman on the floor. He was attending to other customers. As we walked he looked me dead in the eye, kinda rolled his eyes and continued speaking with the customers that he was with. The customers paused to allow him to acknowledge us and he just did not. Terrible customer service, over priced products, they will NEVER have my business. But I'm sure that wont matter to them anyway because I'm brown. We all know what those gestures and lack of service mean.
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2630 Delaware Ave, Buffalo, NY 14216, United States
Carpet Factory Outlet