Gong Cha Unionville

Very poor experience today, April 5, 2022 at around 9:13pm. I will never set foot at this location and make any purchases again. I have never been treated like this at a bubble tea place or restaurant before. Female employee had a very poor attitude, didn’t ask for size, sugar or ice level. She clearly does not want to be there. Service here has never been good/ normal. But still acceptable. Today was rude and totally unacceptable.I asked to speak with a manager, but no one of authority could speak to me. I was only spoken to rudely. Don’t think this review will make a difference. But the other poor reviews are true, since i experienced myself today. I’m happy to bring my business elsewhere. Icing on top, drink was not made to my order. Surprise surprise. There are many bubble tea places around the area. Avoid this location.

A new small location in Markham area. Visited during their first day of opening - BOGO with Earl Grey Milk Tea with 3Js. Friendly staffs.

New Gong Cha location in the Kennedy plaza. No seating available inside or outside, just a very tight front store area. One door is beside the cash register so you have to squeeze past people ordering to leave.Drinks are good and pretty standard like most of Gong Cha locations.

This feedback was also shared with Gongcha Headquarters.Before writing this message, we had purchased 3 drinks (2 #9 and 1 #10). There was a girl called Jane that served us on Sunday, February 6th, 2022 at 03:12pm.We arrived home at 5pm and tried the first drink #9. The drink was horribly made and we dialed back to provide her with the feedback. The only thing that she mentioned was that she cannot provide us with new drinks unless we drive back to the shop the same day. I was the person who purchased the drinks and did not take any receipts. The employee even used this fact to give us further rejection.This was not the first time in the past months, bad quality of drinks happened at least 4-5 times in the last 2 months.We are extremely furious at how this situation was handled today.Please send us a message and we would like to discuss further on this issue. You can see that we have a long history ordering with Gongcha and would like to speak with someone of authority in this company.

Consistently good tea and regardless of location !First time at this unionville location and def will not be the last!Ordered the 3j Earl grey milk tea and really loved the taste! Loved all the add ins in the drink and think I’ve found my new go to at gong cha. The Earl grey flavour wasn’t very strong, which is the only drawback, but really loved the toppings combination in the drink!Service was super quick and very accurate in making the drinks too!Great job overall!Follow me on IG @thirst _and_taste for better pics, vids and more amazing content!

This is probably one of the smallest Gong Cha branches in the GTA which can only accommodate one party at a time, but is conveniently located.I like their tea base and menu choice and the price is comparable to other bubble tea brands.

Solid bubble tea option in the neighborhood with a good variety of toppings and flavours. They also have bubble waffles (original, matcha, etc.) in addition to bubble tea, which is a nice plus. I think they have the same owners as the restaurant next door, as the back / kitchen" area is connected. Either way

Always great to see new boba popping up in this plaza. Gong Cha never disappoints. Follow me for more food adventures on Instagram at @maggielicious.to

Called to place orders for 4 drinks but was told that they don't take orders over the phone for pickup. That's a strange business model considering that there was a sign in the store near the side, Pick-up orders." Speaking of signs

Consistent with its other locations, Gong Cha is a nice addition to the area. The service is fast and friendly. Location is attached to Nam 2 next door, and there is an awkward 2 steps at the entrance, not very accessible for people with disabilities. Perhaps management can look into StopGap for a ramp.