Talbot Trail Physiotherapy West Lorne

I tried to book my mother in for physiotherapy through the website email function. I expected a response in 2 days as per the website's written policy. A week later someone responded with an appointment in about a month's time. My mother asked for an email confirmation of the appointment but received nothing. They may be good at physiotherapy but I guess we'll never know.

Talbot Trail Physio in West Lorne has been working with my husband on a traumatic brain injury for 6 months now. We were contacted within days of our referral, had an appointment the next week, and he has been being seen twice weekly since March. There's no end in sight yet so we will be coming still for the foreseeable future. My husband always feels well taken care of, like his wants and needs are being addressed, and that his injury is being taken seriously. They continuously have to fill out paperwork for us for multiple insurance companies and do it without complaint. They treat him like a human being and not just another body in the door. We are extremely grateful for the care they have providedEdit - it's now been 20 months of hard work with my husband and they're still just as great today as they were at 6 months. Thank you for your care!

Don't waste your time! its been six weeks since my referral was sent from my Doctor, and I still have not got a call to set up an appointment. I have left multiple voice messages asking for a phone call back that never gets returned. I have been there as a patient in the past and found that staff are short and don’t listen to the patient's needs. Go someplace else that actually has qualified staff who care about your recovery not just money.