Lord Elgin Hotel

Elia, who was in training (but could train others), made my check in and daily comings/goings, awesome.Service is great.This is a high end 4 star hotel. Great location.I parked at city hall underground parking and saved a ton of money. I didn't know where the entrance was to retrieve my car (Elia didn't work when I checked out), so that was an issue. Otherwise, everything was great.At the gym, only 1 cardio machine worked.They have a multi machine that basically covers all major muscle groups.

I wanna start off by saying that this hotel is in a great location, and everything is walking distance. The staff are friendly and welcoming. Rooms are clean. However, there are some problems:1- bathroom doesn’t have a fan2- the bathroom door is a sliding door that doesn’t have a lock and randomly opens sometimes3- the toilet is in a corner, so basically you have to use it sideways4- sauna is very very small (only 1 person can fit)5- gym is on the way to pool, so a lot of people are going through the gym to get to the pool, and its hard to use the gym unless the pool is closed (late at night)

Rooms were a bit outdated and dark (besides washroom which was modern), however room was a great size with lots of storage. Service was top notch from front desk, housekeeping and valet. Everyone was very kind and friendly. Location was awesome as super close to Parliament, Rideau Centre and restaurants. Taxis parked at hotel for easy travel as well.

Very good location. Very close to parliament hill, across the street from the canal, close to market. Has a reasonable gym with 2 treadmills, 2 ellipticals, and one stationery bike, not great cable machine, rack of hex dumbbells 5-50lbs, 2 benches and reasonable amount of free space to move. ~10-12m long indoor pool and hot tub. Spacious guest rooms, nice bathroom.

This is the best downtown hotel in Ottawa. Friendly service from all the staff. Clean comfortable rooms. Walking distance to restaurants, shopping and attractions. And if you love the Pipes & Drums the Old Guard marches past the hotel at 9:45 AM all Summer long on the way to Parliament Hill.

Just stayed in this historic & classic hotel during Canada Day weekend with my family - my wife & 2 kids. The hotel was close to all amenities as well as parks & parliament hill where the celebration took place.I was very happy that I have booked this hotel because of cleanliness of the hotel - room, hallway, lobby, gym, sauna, pool & etc. My family was extremely pleased with friendly staffs as well - especially Julia from the front desk who was very kind enough to.let us know activities that we could do during the weekend. Last but not least, the housekeeping was so kind & fast when I made my request for the needs in the room, which made our stay very pleasant. Thank you all for doing wonderful job!

We arrived in Ottawa yesterday. On finding that we had an adjoining room, albeit, had a small lock, I couldn’t settle to sleep last night. Having called reception, staff kindly arranged for us to switch rooms, so although we haven’t slept in this particular room yet, I’m sure that we’ll sleep easier tonight.So a huge thank you to the staff at the Lord Elgin. A beautiful, clean hotel with very friendly and helpful staff. What more can you ask for especially as we are visiting four Canadian cities for my daughters 18th birthday.Thank you so much. Highly recommended.

Well came with a party of 4 to attend a conference at the Shaw Centre. What can I say the service was just perfect. The staff gave me all attention I wanted. From the doormen to conceriage and the service personnel. Plus, the hotel is so historic just enjoying feeling the history down the halls. Unfortunately I did not use the gym and exercise facilities thus time. Finally I did call for some service to my room and very quickly what I asked for was brought to me 2 times within 2 hours. Just want to say that will return from my home in Toronto back to Ottawa.Thank you amazing staff at Lord Elgin.

The only hotel I use whilst in Ottawa. Friendly staff, in and out valet parking (for a 40$ fee), beautiful rooms and a small gym, pool, jacuzzi and sauna. Incredibly well situated, 5 minutes walk from the Parliament!