Morrisburg Home Hardware

Staff on the floor was very knowledgeable and friendly however the same can not be said for the cashier.... she seemed bothered by the fact that I wanted to pay for the items I came in for. Barely made eye contact with me and before I left I said “ thank you and have a great day” to which she said nothing. I would have expected her to say something along the lines of “same to you” or “thanks, you have a great day as well”... I guess I was expecting too much?... she must have been too preoccupied with the conversation that the other cashier was having as she proceeded to join the conversation and not even acknowledge that I had even said anything.... customer service goes a long way and even the simplest of things can make a customers shopping experience go from great to not so much.

Great service and friendly staff.

Staff is always friendly and helpful. Can't think of a single time I have come in here and left without knowing I got exactly what I needed. Prices are also very fair and competitive.

Great selection of products and excellent customer service

I met the owner who provided great personal service. Super friendly. They will definitely get my business.

The staff is friendly. The only downfall is it's hard to walk down the isles because there is so much stuff all over.

Always good service although I don't like to immediate How can I help you" when I walk in the door. If I need help I will ask."

The owner Dwayne believes in personal service. You will find him on the floor helping customers almost every day.If you need to order something special, then this is the place to go. Dwayne personally spent hours looking into special ordering me aluminum doors for my porch which I could not get anywhere else. Although they were made in Canada no other store wanted to take the time to do this. They were custom sized and with a non-regular milled finish. As well, the price was considerably less than what I had been quoted at a large box store in Ottawa - and that was not even for the exact product I wanted!There has not been a single time I have walked into this store where one of the friendly staff has not approached me to say hello and ask if they can help me. Obviously the owner sets the atmosphere which all staff follow when it comes to personal customer service.Now that's service!

Always friendly staff available to help you find the right product for the job. The store carries a lot of different products and will special order things if needed.Great experience