Driftwood Nickel City Taxi

If I could give them zero stars I would. Gentleman that picked me up would not answer me when I talked to him. Not a word. Even after I called him out on his silence. Service only takes cash but they do not tell you that. My simple $12.95 ride cost me $15.95 due to me having to use the hotel atm $3 service charge. Came fast but garbage people working for them. Please remember to have cash on you

Very unprofessional and not very good, i have used this cab company for years before i left the province, this is the first time i've been back in 5 years and i've never been treated so bad in my life! Im glad i live in Ontario

Very unprofessional dispatcher. Defensive and rude. Will definitely look for a different cab service to use.

At 11:14 PM we called Driftwood for a taxi of our own. And they told me they wouldn't send another cab again after we called a cab for our friend. They'll be rude and not wanting to send a taxi. This isn't how customer service works, and if I could I'd put 0 stars.

At 11.14 pm we called and they said they wouldn't another cab again after we called a cab for a friendTerrible, you don't show up when they arrive they leave and blame you for not being outside when they arrive, then you call again they berate you for not being outside when they pull in, garbage company will be using orange taxis from now on.If I could I'd rate it a 0

This is one of the worse services ever. I forgot a bag in one of The taxi and called dispatch.And they can’t get hold of the driver and each time I called back, the agent keep asking me same question over and over. My bag is still with the driver meaning that my first complaint was not logged in. Poor service

Very unprofessional dispatcher specially the one working on November 25,2022 friday afternoon at 16:00, terribly rude. Who dares customers to go ahead and complain if they are not willing to tolerate their rudeness. Because they know that there is no helpline to go to. Who uses phrases like “Don’t teach me my job, and find my name if you can.” So unprofessional. Hope some actions are taken.

Cab number 24 outside of the Walmart just threw trash on the ground. Kind of like the cars are always filthy never washed. Good thing I don't have to use a cab in this town.There's enough garbage on the ground in the city that they don't need to add to the problem.Its a new day. My son acedently called this cab company again. We where 3 passengers so I put on a mask and the driver was terably rude when I tryed to use the front seat. Although the cab companies in this city let you ride in the front seat. This one person would not and was rude about it. Cab drivers are ususly friendly in order to make tips. This is on of the very few times I won't allow a tip to be paid. I guarantee for now on I will be extra carefully to never to order a ride from this company. If only wish that I could rate this lower then one star.

Rude dispatcher. Rude drivers. Long waits.

Driver didn't listen to me when I wanted to change directions. He took my money then completely ignored me. I will never use blue/red taxi again. And I'll be telling everyone I know.