Fido

Max has the best customer service of life. Such a knowledgeable and patient manager. He goes above and beyond for you!!!

We were there today around 7:00. We disturbed the employee that was happily chatting on the phone. She promptly allowed us in and was chatting and chatting and chatting. I told what I needed and she listened to me while chatting and chatting and more chatting on phone. She was too busy chatting so finally told us they didn’t have the phone I asked for while chatting. Hopefully it was something important.

Very nice experience! New store,elegant decoration,with a wide selection of devices.Last but not least,Nice and professional sales:)

My wife and I were there at 11:00 AM on August 15, 2022 and we had the best of service from the lady at the counter. We must have been there for well over an hour to have a new phone set up for my wife and also a plan changed for me. She was polite, talkative, found a better deal for me to reduce my plan cost and my wife received her new phone. Could not have asked for better service.

Placed an order online with an email reminding me to pick it up at this place. Not 10 minutes from my home, but almost a half hour away. No notice, and zero “F”’s given and the store is apparently closed when it’s listed as closing at 21h. What a load of hot garbage.

Went there today - paid 70$ for my prepaid account - 0$ was put toward my account!INCREDIBLE BAD EXPERIENCE

Terrible customer service experience. I just wanted to pay my bill and the employee didn’t have manners. He didn’t say a word and it was like if I was asking for a favor.Don’t go there for your own good.

:( HORRIBLE! really bad manners, the worst fido store I ever went, should be 0 star, the staff don't know anything and woman seems in charge ask you go back home and go online, why would I wait for AN HOUR to have online services?

My wife and I went here on December 7 at 11 am and we had the best experience ever from Crystel and her team. She was a breath of fresh air from beginning to end. We needed a new SIM card for my wife and she did that very quickly and she also transferred her data to her new phone. We left our dog in the car and she especially came outside and told us to bring him in the store because they are very pet friendly at this location. Also it was incredible all the knowledge she had on dogs and she was so kind and gave us amazing advice for our dog. She’s like our dog whisperer. We loved the experience and so did our dog and we will always go to this Fido store from now on. Thank u for the wonderful experience I recommend this place to everyone