Home Care Assistance of Victoria

This company is excellent. The caregivers assist my husband with his every need. They show compassion, empathy and respect. I highly recommend Home Care Assastance.

I have been extremely satisified with the care and attention to detail (the amazing staff) at Home Care Assistance has provided for our situation. Providing care to Elders has its challenges and does not always follow a scheduled routine. The staff have always been adapataive to each nuance in a situaftion with sensitivity and caring. These people truly think ahead. When Lutgarda calls me to brief me on a current issue I always feel reasured that all is taken care of. I feel most fortunate to work with the Home Care Assitance Team. Illarion Gallant

During COVID 19, our family was able to bring my mother home to her house to live out her final weeks in the care and presence of family. Home Care Assistance of Victoria was the key to providing the essential care - competent & compassionate - in order that we mirror an acute care ward of a hospital . Though our hearts are heavy with grief, we are filled with gratitude for Lutgarda Mariano and her team especially Vilma, who assisted with all the details of my mother's care. Thanks to Winnie for her prayers and songs and poems. Thank you to Rebecca for her wisdom. Highly recommend this team.

Home Care Assistance has been working with my elderly parents for over a year. Both parents are living with different health issues that can arise as one gets older. I can honestly say the care given and the pride taken in their work by the entire team is beyond reproach. As your parents get older and need help with daily tasks I highly recommend getting in touch with Home Care Assistance to find out all of the many things that they can do to enhance the lives of the people they work with and ease the minds of worried family members, whether they live close or in different cities. I am not sure where we would be now without their help, but I am glad that I do not have to find out since we have such a dedicated and caring team on the job every day. Thankyou!

I would like to share, on behalf of my family, how satisfied and happy we are with Lutgarda and her team at Home Care Assistance of Victoria. Right from the first phone call with Lutgarda we knew she understood what we were looking for in a team to care for and support our elderly mother in her home.At our initial meeting it was evident that Lutgarda is passionate and experienced in the field. We felt confident that she would be able to put together a competent team that our mother would feel comfortable with and enjoy interacting with in her home.The careworkers could not be more kind or attentive to the needs of our mother. They bring laughter and sunshine into her home with their wonderful personalities and dispositions as well as peace of mind to our family.

The care of an elderly mother with complex medical issues is a moving target. The staff have accommodated on an ongoing way and enabled Mum to stay in her home far beyond what would have been the case. Not only that, the special rapport Flor and Felice in particular have formed with her have, in my opinion as a physician, extended Mum's life and improved its quality immeasurably. Flor and Felice are astonishing human beings and we are truly grateful for their deep investment in our mother's well being.Not every situation has resolved perfectly smoothly, as is inevitably the case, but Lutgarda has always been on the spot with addressing system glitches efficiently and effectively, at all hours.

We have found the staff to be very hard working, efficient, kind, caring and cheerful. We would highly recommend this company.

We received excellent care for our Mum by Home Care Assistance Victoria. 24 hours a day, the caregivers were attentive, professional, unfazed by anything, and clearly liked Mum. I was impressed by how they respectfully were immediately with her whenever she needed anything. They were good cooks too.

I want to express my thanks and gratitude to Lutgarda and her caring staff at Home Care Assistance for the assistance they provide to support me and my mother in our home care journey. They support me as part of a cohesive team to ensure my mum’s needs are met and that she gets the best care tailored to her specific requirements. I would have no hesitation recommending Home Care Assistance to care for a family’s loved ones.

The girls at Home Care are fantastic! They have cared for my aged mother so well. Caring for her needs in such understanding and gentle ways. All her needs are well taken care of and they let me know of anything I may need to follow up on. They are easy to get hold of and will deal with any concerns immediately. Very professional but always so kind and warm. I wouldn’t hesitate to recommend Home Care Assistance to anyone. Five stars in my book