Appletree Medical Centre

Doctors here are horrible and some of them have troublesome histories. Virtual care doctors don’t want to help and refer you back to your family doctor. Walk in Doctor is always late despite having an appointment. They say he is taking virtual appointments but when you book an appointment they say he is only seeing patients in person. This clinic is only good for very basic issues.

I visited the location and followed the instructions to register at the touch kiosk. Despite my efforts to obtain clear information and guidance, there was a lack of posted instructions and no personnel available for assistance.After waiting for 15 minutes, I ran the desk bell, approached a staff member for clarification and was informed that walk-ins were not being accepted at that time. This was disappointing and disruptive, as I had already paid for parking and followed the instructions to register on the computer, and have been waiting for 20mins by now. The staff's suggestion to return at 3:30 pm for a potential walk-in, and re-register, but I am already here and have registered, I saidI was told, yeah I hear you but you still have to do that, by the way we can't guarantee that the doctor when you come back and wait at 3:30pm.This conversation is on all level insane, the quality of healthcare service is absolute disappointing and some doctor practice curle daily disregard for patients' time. I wish one day we get private health so those entitled and disregarding doctors to our time will be out of business.

Worst experience for a walk in clinic in Toronto. Came at around 3:15 PM, was told the wait for walk-in would be around 45 Mins to an hour. Waited until 4:15 just be told to come back at 5 PM because they are busy due to appointments. Unbelievable waste of time. If the clinic is busy due to appointments, surely they could have known that in the beginning. My suggestion is to find another clinic.

I came to this clinic because it's nearby my home. Every time I come, I have to wait an hour even if the appointment is booked.

Appointment was at 3:36PM on Feb 27th, 2023.It’s 6:06PM and I’ve been receiving the same message - 2 patients ahead of me and wait time is 5-10 mins.Dr. Gnanaraj Shanmugarajah - Please be professional and communicate a reasonable time or cancel rather than keeping me waiting for 3 hours.

Website informed me it was a good time to go because it wasn’t busy. So I went there to get a tetanus shot and they were already closed. Receptionist informed me they don’t update the information online. The whole time the guy answered my questions (“Do you know where I could go for a shot” and stuff like that) like I was a nuisance. He told me he wasn’t on the clock anymore, and treated me like I was stupid or was supposed to know everything about the clinic - even though it was my first time there. I never ever leave bad reviews online but this experience made me feel so bad that I had to share it. Never going back there again.

Almost every experience I've had with this clinic has been awful, with the most recent one resulting in me being left without a birth control refill I needed for 4 days until my family dr came back from vacation. They go out of their way to make getting an appointment as difficult as possible, and even when you have appointments you can expect to wait over an hour to actually see someone.The sort of place where you're treated like a number and not a person.

I was nervous about visiting a doctor as I haven’t been for many years since I lived in the UK.The team were very very welcoming and professional. Doctor Michael Vizal is experienced, professional and to-the-point.He got to the bottom of my issue and made a referral for my back pain. I felt confident that he knew what he was talking about and I was in very safe hands.Thanks Appletree and Thanks Dr Michael Vizal!

Doctor currently 1:40 behind, and counting.I waited a week for this appointment and called twice to confirm.Im a severely disabled homebound electric wheelchair user and cant physically go to a walk in clinic.I rely on phone doctors but apparently they can squeeze your appointment in with 5 other patients at the same time so they can bill OHIP as many times as possible in 24 hrs