Allard and Ricard Plumbing Inc.

They came in for a short service call, staff were friendly and efficient. Very satisfied. Thanks!

Went above and beyond to help get my Smart Thermostat that needed a bit of extra wiring sorted.

We deeply appreciated their professionalism. After years of flooding problems, they provided the solution. Their employees were courteous and efficient. COVID made things difficult, but they kept in touch and eventually everything worked out very well. I would highly recommend them!

We manage 40 buildings around montreal and laval.I think Allard and Richard are the best plumbing and heating company in town. All their plumbers are well trained and always absolutely finish the job before they leave the site.They have always saved the day for us.

VERY SATISFIED! We had to replace the corroded ancient valves and poorly installed plumbing in our old unfinished 1927 basement. The technician, Ian, was courteous and did remove his boots every time he had to go outside to his truck. He did an impeccable job. We have been dealing with Allard et Ricard for many years (gas furnace maintenance, powder room and total kitchen renos). They are courteous and care about their customers. This company is a keeper, we would not think about going anywhere else.

It’s my first time calling professional plumbers, so I do not have any comparison to make. Because of that, I’ll be factual, and you can make up your feeling from here.There was a leak in my basement, coming from the ceiling. I found out where it was coming from, removed my dishwasher, kitchen cabinet and opened the wall to reveal the fautive pipe. I took several pictures and sent them to Allard&Ricard by email.Stephanie (client support and internal projects) replied and told me they looked at the pictures, and that the 4-in cast-iron pipe shown in them needed to be changed (I was impressed that they could tell it was 4-in from the pictures. Pro!). Full diagnosis from pictures. She also gave me the fees for a call like this: 69$ admin fees, and then 102$/hr.The two plumbers arrived almost on time, 30min past appointment time.The place was ready for them, but they were not.Even though they said, days earlier, that the 4-in cast-iron pipe needed to be changed, something important was not in the truck: a 4-in pipe. Bummer.Alan (one of the two) drove back to the office, and came back 45min later (even though, according to Google Maps, the office is 4.5km away from my place).Work could finally start. They had to saw the cast iron pipe, take it out, and put the new one in.While they protected my counter and my dishwasher (that was just next), they forgot to cover my double sink, which ended up eating hot metal sparks (from cutting the cast iron), and getting rust points. I discovered that days later, my bad for not inspecting properly. The sink will have to be changed, damaged.The pipe got replaced, and a bit less that 3 hours after they arrived, I was left with a 900+$ bill, which included a 180$/hr rate for Alan (waiting for a reply about the difference with the announced 102$/hr fee).The price charged for the materials seems fair.Was my problem fixed? Yes.Will I call them again? Not sure.

Shoutout to this company for their excellent service, efficiency, and support. My hot water tank recently unexpectedly went out and a technician was dispatched to my house by morning. I especially want to thank the technician (Jason) for his support and professionalism. I was nervous but he carried out the work sweatlessly and make sure that he executed the job to a T I got a new hot water tank in 20 minutes and he installed it quickly with no mess no hassle. I felt very taken care of kudos to this company.

This company does not respect scheduled appointments. They assign plumbers to emergency calls leaving no one to tend to appointments. At least they refund the $100 deposit, so I can call a more reliable company.

I've dealt with Allard and Ricard 3 times and each time the teams were professional helpful and went above and beyond what was asked which resulted in a very satisfying experience.

Allard-Ricard is great and honest business. We had to replace our gas water heater. They gave us very reasonable quote and the final price was even lower than the initial quote. How?1. they charged time only for one plumber, arranging for a second man to come just for transportation of the tanks (stairs involved).2. they gave us instructions to prepare and empty the old tank before the plumber comes = savings in terms of plumber's time.3. the time charged for the technician was precise down to 15 min. Yes, they don't charge 2 hours when the work took just 1h45 min.The technicians were very courteous and the quality of the work is impeccable.