Cloud Nine Collective (Cannabis)

Highly recommend this place! Staff are super friendly and patient. Jade & Tannem helped me find the perfect strain. Tuesday pre-rolled 10% discount saved a few bucks.EDIT: Odd interaction today, indecisive about purchase, line building behind me so I stepped aside twice, when I was ready again, I was only taken back after the entire line was worked through, spent nearly $200 and left feeling like an inconvenience :/

The staff was excellent and welcoming! The store itself is very modern and somewhat intimidating, but the welcoming bud tenders made us sure this was where we wanted to purchase. Jewel was very happy to explain the distillates to us and got us set up with a great battery. A really excellent shop for first timers and older folks!

Wonderful customer service and great selection. I’m quite new to cannabis, but my server, Matthew, was very helpful and made it really easy to find what I was looking for. Will be coming back soon!

Wonderful store, definitely my favourite option downtown! Great selection of products and super knowledgeable and friendly staff. Was served by Tiana this time and she was great, she found what I was looking for immediately and seemed genuinely interested in the feedback I gave on my last purchase. Same goes for every other budtender whos served me here. These people rock, they clearly care about their work and it shows.

A lovely young man named Marc was very helpful in the selection of my marijuana. A good high! A good time! A good shop. Lots of variety and friendly service. Would recommend.

Morgan is by far my favourite bud tender by far! I visit the Shelborne location about 4-6 times per week with a purchase average of around $40. Morgan always lets me know what is new and exciting as well as has my allergies memorized. I love how her funky aesthetic really adds to the beautiful bud culture and vibe of the store. I am always so excited when she is working because I know she will tell me what’s up!! SHE DESERVES A RAISE! 10/10 she has always given the BEST service out of ANY bud tender on your staff (and I’m there so often I know for sure about 85-90% of them). Cannot express enough how great her service is, she is the ONLY… ONLY reason I chose Cloud9 over other dispensaries near by.

Top notch Friendly, helpful people. Always someone there to guide me with the right advice. I often run into Tiana and she always has excellent recommendations. I highly enjoy the environment. Local and friendly. what more can you ask for.

Spectacular experience at this store, the customer service is unbeatable! A very kind younger gentleman (with a spectacular mustache) walked me through the products and answered all of my questions. One of the best retail experiences I've had in Victoria thanks to the wonderful staff.

If I could give 10 stars I would! The ladies who were running the counter were extremely helpful and kind. They were enthusiastic about showing us the all different products and very patient with our questions. I love going to a shop with employees that know the product and are excited to share their knowledge!Thank you ladies so much and we will definitely be back!