Villa Autowash

I hadn't been to Villa for several years, and was a little concerned when I read all the negative reviews, but thought I would give it a try. I didn't have high expectations as the car was very dirty after winter and from my dog, but I was pleasantly surprised. It's not perfect, but I feel that I got my money's worth. The car was much cleaner than when I took it in. For sure, they are a little slower than I remember, but they did a much better job than I would have done in the same amount of time.

Disappointed that new owners will not honor wash coupons. For me, when you buy a business you buy the assets and then liabilities. A bad way to start your new business.Yes, the previous owner will honor the coupon for a card at the Lakefield location, but not very convenient. Good for him to do something, but for me the new owners should be honoring the wash coupons. Not sure if I will be back..

Had a couple good experiences prior to today. The car was cleaned to a degree but they left out the back area that was mentioned three times to be cleaned. Not sure if we got our $46 worth.

Car wash is great. Speed of workers and time spent here is inexcusable. Very inefficient and slow (3rd time here in a year). Sorry team watching you is painful

They did a terrible job for $46.33. The place terribly run down. Our van was still dirty on the outside. Tires still had mud on them. The floor mats are still dirty. Seniors so disappointed.

First time back since pandemic, new owner's from what I understand.Same price to clean car, but no triple foam, clear coat protection or under carriage spray (as advised) 1/2 staff , the carwash walkthrough area discussing which shouldn't of been a surprise after look at the exterior of the property.Windows were cleaner then previous experience. Wait time was long, but probably due to lack of staff.The place needs quality control, proper maintenance and management.

Full service interior and exterior. You be the judge. These photos were taken in the parking lot before I left this morning. While this could be a “training” issue, I specifically asked if they could pay more attention to the interior cleaning as the last time, the clean was not thorough. Exterior and vacuuming were fantastic- not worth 46 dollars.

2023-02-02 DONT GO THERE JUST DONT! NOT WORTH IT! HORRIBLE EXPERIENCE! TERRIBLE STAFF, RUDE MANAGER she would not even give me the owners information or let me file a complaint! That is not okay or professional. I WOULD NOT RECOMMEND THIS PLACE unless you want your car interior destroyed. I would never go back! Wrecked my radio! they soaked my radio and messed up the electronics in my vehicle, than tried to justify and turn it around back on me when I called them out on it instead of taking accountability. They wrecked my window button somehow then vacuumed my car window button into there shop vac which is unacceptable. I insisted someone to find the button as my windows were wide open as I noticed my button was missing no button after the service was complete and the staff were very argumentative and beyond rude about it to me and made excuses to not even attempt to locate it in the shop vac until I lost my patience and offered to look myself and the staff even tried justifying there mistakes and mess ups they made!. They would not refund me and when I got into my vehicle it was still gross and not done properly at all and everything was soaking wet. I am beyond frustrated the way it was handled as I am writing this review I hope the OWNER sees this post and does something about the issues and staff they have because everything was handled very poorly today 2023-02-02 and just saying you don't get to argue with customers when your in the wrong just own the mistake and fix the problem! That is good customer service than trying to argue your point!

Worst ever. The previous owners were great and the service was great!! Now the hours are horrible and the service is terrible. The interior is poorly done with dusty or dirty rags so it comes out all full lint and white stuff. Poor poor job on the interior. You can over speak with owner, who is rarely there, and when you ask the staff about contacting the owner, they say they cant. People generally work through the week and their hours are not conducive to getting there after or before work. Saturday is the only day and it is full up. I don't know why Esso would associate with this place. And the best part is even if you wanted to wash your own car, there is no soap.

I went here today skeptical of the recent previews “1-star” reviews. All the pictures I posted are from AFTER the interior and exterior wash. They also blasted my plastic sealant on my fender flare off ($100 repair). Do not go here. Sorry guys but like... this is bad.. get your act together. Also, all the “F-bombs” and arguments around customers? Very unprofessional. Do not go here. 37 dollars get you this lol.