Canada Post

Thank you to Sana for taking care of my MoneyGram issue she promised she would fix it and she did ! Great work and customer service in a stressful situation.

I needed to purchase a small shipping box and mail an international package. They had the box I needed, but it all went downhill from there. While the service was pleasant enough, their competency needs some serious work.I was told that the shipping address I had copied and pasted onto the package was invalid. They couldn't override the system to manually adjust it, and concluded that the address was incorrect. After verifying that the address was in fact correct, I took the package to a different Canada Post location who was able to find the address with ease after typing the apartment number on a different line in the system. The same system that apparently didn't allow any adjustments at the Shawnessy location...To top it off, they said the paper customs form I was given at the Shawnessy location was filled out incorrectly by the clerk, and that I can do the customs form online anyways. While this Canada Post outlet may be the closest to my home, I sure won't be returning.

Working hours wasn’t updated for 3 of July. In Google maps still till 9 pm, it store - till 2 pm

Robin was very helpful and professional. She helped me to find a cost effective way to send some items to my daughter. I really appreciated her efforts.

This 4 star is for Robin basically, there is another very nice lady who I like to deal with, but Robin is fast , very professional explains everything and always very pleasant to deal with. I don't go there as much because of one particular girl that works there .But if your lucky enough to get Robin, you are in and out in no time

Terrible service. Tried opening a PO, after multiple visit getting all the requested paper work in order requested by Robin, the previous day when she reviewed all of the documents provided, I was told that I am unable to open the PO box as the paper she reviewed the day before were not satisfactory. Took 5 visits to figure this out…when it could have pointed out to me the on the first visit.

Debbie is an absolute nightmare to deal with. Very rude, miserable person. She won't acknowledge you until she's done whatever it is she's doing, and then seems irritated that you're there.On top of that, she puts in as much effort as possible to make you pay more than you need to. I've never seen anyone work so hard to earn a bad review!The fact that she is a MANAGER is even more confusing. You can tell that her colleagues are embarrassed by her behavior. There are a couple employees there that deserve her spot in a very big way.

I was unsure about using this location based on the reviews. It was fine. I was returning some Telus equipment and the person knew exactly what to do and took care of everything in less than a minute and was very friendly whilst doing it. Robin earns top marks for this location.

Incorrectly sold us a 2019 Canada Stamp Collection after telling us it was “the most recent” version and would not sell the display model after making a special trip there. Wouldn’t refund the purchase to my credit card and said it had to be on my wife’s card even though they are linked. Poor customer service overall, the <3 rating is appropriate for this postal outlet.

I went to go mail a few items for my father who lives out of province, however the package was overweight so I had to take out some things. I was about to pay for a bubble parcel to send his mail to him as well as the other things but leave out somethings as it wouldn't fit. The fee for the bubble parcel would have been 25 dollars, the same as paying for another flat rate box and being able to fit his mail and the other things that would've been left out. The one who was attending to me, her name was Lynn. I told her about my situation and she was just being vague with me, and she was watching me as I was about to pay 25 dollars just to ship his mail until I came to the idea to get a flat rate box and just ship everything. Lynn was going to let me take some of the stuff I was meant to send to my dad back home instead of giving me an option that would benefit him. Horrible customer service as she didn't provide me with cheaper options. However, Scott who was working at the time too, was very customer friendly and made the experience better. If he wasn't there this would have gotten one star.