TownePlace Suites by Marriott Thunder Bay

This hotel was clean and functional. Laundry was super helpful to me at the time. Nice for a day off on the road.

Great hotel for business or family. Thos hotel I stayed at for several nights. It's a Marriot quality and the rooms are tastefully decorated. Free parking. Close to grocery shopping and restaurants

I have stayed at this hotel a few times for work. It used to be better. This time makes me wish I never have to go back there. My stay was two weeks (checked out for weekend). The first week was better than the second but still not the quality a customer expects. The continental breakfast and coffee is not good at all. I brought my own breakfast week two. The hotel room in my second week was atrocious. Upon walking in, there were footprints everywhere in the kitchen area. The bathroom mirror had something brownish/beige smeared all over it (probably wiped with a dirty cloth), the floor was visibility unswept, there were old blood stains on the bedding, the remote control didn't have batteries or a backing and the phone was disconnected. On my last night, I had peeked out my curtain because I heard a noise and on the back side (that I was standing beside), there was red blood smeared on it. The air also does not stay the temperature you want it. It doesn't matter what you set it to, it goes back to 70 (which is too hot for me).

Kitchenette really made my work-related stay great. The only thing missing was an oven but the microwave really came in handy in lieu of that. Everything in the room was clean and in good working order; staff was also very good. There was some miscommunication about staff not cleaning the room due to covid (but they did one day) but they were friendly and helpful. Breakfast is also about the best I've had for a 'breakfast-included' hotel.

My room was not ready at check-in, waited a little while before we could go up. The first thing I noticed was how dirty the carpets were in the hallways to the rooms and the smell, once I got to my room, I took the time to look around. There was some garbage under the bed and the drawer was sticky to the touch (spilt pop), I ended up cleaning the drawer so that I could use it for my clothes. I did not get any complimentary coffee for the room - not a huge deal but disappointing. I checked the washroom and noticed what looked like mold spots on the ceiling of the shower? I could be wrong but it was hard to tell with the dim lighting in the bathroom. The mirror was also extremely dirty, like it was cleaned with a very dirty rag. Perhaps I’m setting the bar too high but with the cost of the hotel, I just expected more. On the bright side! The staff was friendly and check-out is at 12! Whoop whoop.

Rooms are suitable and clean. Asked for late check out when I got there but wasn't recorded, so had to sit in airport extra 2 hours.

I’ve now spent 4 different weeks at this most welcoming of places!The staff are super friendly and always ready to jump to help!Very knowledgeable and familiar with local offerings make it easy to do things around the city!The room is standard, very comfortable, with a little kitchenette!The bed is soft and huge for a comfortable night’s sleep!A welcoming breakfast of the standard items, nothing extraordinary or something to blow you out of the water…but consistent

Staff, service, location, cleanliness, accommodations, amenities, comfort, cleanlinessWe had an super long journey for an unexpected, last minute, extended stay due to a death in the family and I cannot say enough good things about this place. The staff/service was amazing, Lucas and the other front desk staff were so helpful and accommodating and were on top of any request we had. Also so knowledgeable about the area, which was a perfect location for our needs, close to major grocery stores, fast food, eat in, and fine dining, and almost anything else we needed, within a few minutes. The hot breakfast and to-go options were just what we needed and the coffee station was well stocked 24/7. The room had a very well equipped kitchen with a full fridge, microwave, stove top, and all the small appliances and kitchen ware you could need. They were clean and comfortable ( I kept seeing bad reviews cuz the carpets were outdated? I mean it’s not like it’s in your house so who cares??) and roomy. And did I mention the staff?! So friendly and always ready to assist! Thank you to all!

This hotel was clean and quiet and the people at the front desk and in breakfast room were super pleasant. My biggest complaint is that the price of the room for this hotel was very high compared to other Marriotts and yet the breakfast was one of the the worst tasting breakfasts I have ever had in a Marriott hotel. If you are going to advertise free breakfast please make sure it is reasonably good - or don’t bother!

Just checked in.. I’m here for several every other nights for work.. the staff was awesome at the front desk (had a couple laughs) and letting me know what’s what and when breakfast is, absolutely amazing rooms and well equipped for people who work out of their home base