Pets Plus 3

This is a nice, clean store. It has a lot of potential, especially in the fish section.Live feeder insects are overpriced.

Workers do not know how to properly take care of the animals. They are fed very poor quality food. The small animals are kept in inappropriate bedding that will cause respiratory infections. Bunnies and guinea pigs are kept in extremely small tanks with little to no hay. The list goes on. People say the staff here are knowledgeable but they are not. Five minutes of research will tell you the exact opposite of what the workers say to you. They are there to make profit, not educate you on what is best for the animals. They will tell you that all their animals come from reputable breeders when they are actually from breeding mills who mass breed and mistreat animals. Just that should tell you that they do not care. If you buy a pet from here you are not saving" them; you are supporting the exploitation of animals. That animal will be replaced by another. Pets Plus 3

Wish my little girl didn’t want to use her savings today for a goldfish. It lasted one day. Kind of figured since I witnessed three dead ones being picked clean by the rest of the fish in the tank. Not to mention I have to point out to the gentleman working there...that one of the mice was laying dead in the corner. No care there for the animals, won’t be back.

Honestly worst customer care and animal care there is in Bathurst, no care for the animals juts money, don’t bother with them.

I had a fish that had a bad eye and I called and they gave me some medicine for him to get him better and he is 100% better but they didn't really give it I had to buy it but he's one hundred percent better now and I'm really impressed

The senior staff are extremely knowledgeable. All the staff are very friendly. It’s my go to place when I want my animals special supplies

I asked to see one of the pets for sale, and noticed they had a respiratory infection (rats), told the staff to which they replied “yea, Probobly”. I do not recommend buying from there, as their pets have a good chance of being sick. Really not impressed.

My step father went there to get a few things for our hamster and when he got there he wasn't sure what it was he had to pick up.So unsure he asked the middle age guy working there to use the phone and the worker refused.. He could've called for my step father to get that little bit of info..The same guy gave a rude experience toy women about information on animals..

The only reason there is 2 stars is for how friendly and welcoming the staff are.Their rodent and reptile care and information is lack-luster to say the least.Rats should NOT be housed in any sort of wood-chip bedding. Especially the dusy kinds. I have gotten 2 from there and one had a acute respitory distress which developed into a complete respitory disorder that killed her. The other developed tumors, which when researched, was due to the food in which they had fed them at a young age as well as inbreeding.The hamsters. That's a whole different story that I'd rather not talk about. But NONE of the enclosures geared towards hamsters they sell are suitable for any rodents besides maybe mice (but I'm not so familiar myself with mouse care).I've often got fish as well that died within the next day to about a month after with various types of infections. The worst being a case of ick that spread through my guppy tank and crashed the whole system, killing off the majority of my fish. I also bought over a hundred dollars (12 angel fish) and all of them died within 48 hours, with proper aclimation and water temperature in the tank.There are some good products carried here, though there isn't a wide range of bird/rodent/or reptil feeds and suplies. I've not seen any reputable brands of hamster foods or parrot foods that I've seen. It very much crushed me to see cockatiels and conures being sold here as I know they are not reciving proper nutrition (at least in the care of the store) and even for just a short period of time that can be detrimental.

Reptiles are not well cared for and staff does not really know their product well nor are able to assist people in giving more information about the products.