CapitalCare Kipnes Centre for Veterans

Facility is lovely. The floor staff (5 star) who worked with my mother were WONDERFUL AND RESPECTFUL to her. A superior to the staff appeared to take a dislike to her soon after she arrived. When my mother became mobile again (walking) soon after she arrived, the superior made a statement well she is not what we signed...." (up for.) She was trying to talk her way through situations

My father resided in the Athabasca House in Kipnes Centre for 8 long months before he passed January/2020. There was maybe 3 staff members that were kind and caring to my Dad but the majority were not. The Care Manager" was the coldest most unemphatic woman I have ever met and how she ever got into the field of geriatric care is beyond comprehension and her staff either didn't care or were poorly trained

Friendly caring staff. lots of activities for the seniors to do. Beautiful garden to walk around in the spring/summer.

Our Dad resided at the Kipnes Centre in Columbia House for almost 5 months before he passed. We were saddened that he was not able to be placed here sooner as we found it to be a wonderful facility, especially in light of what these LTC facilities need to deal with on a daily basis, it's a difficult job for sure and requires special people to work there. The facility was always extremely clean, food was balanced and good. The rooms were a very good size and residents were able to bring a few belongings with them to keep them comfortable and to make it feel more like home. We were able to and encouraged to visit anytime. The staff encouraged residents to partake in the many activities offered, again not always an easy task. Our Dad loved to paint and was always given opportunity to do so. We would highly recommend this facility to families looking to place their loved ones in LTC. Trevor, the social worker is very kind, the office staff were always helpful in their responses to requests and inquiries. All in all, the best we could ask for.

My dad is currently a resident and the staff are very nice, certain staff members are lazy and careless when it comes to food allergies and hand washing after contact with resident to resident. However this is the best facility so far!!!!!!!

We have experienced nothing but care and compassion for my mother. The social worker and care manager have been extremely helpful with the issues involving my mother and I’m very thankful for them as well as the staff of Athabasca house. Their job is not an easy one especially in these times.

Excellent facility. The staff are kind, the facility is spotless, and the rooms are a very decent size. I visited many long-term care facilities while trying to choose. I was pretty depressed and despondent after what I saw. I left several places with tears in my eyes vowing there would be no way I would let my family member move in there. When I visited Kipnes I was astounded. I left with tears in my eyes, but this time they were tears of relief and joy.The residents get a 175 sq ft room to themselves right away (no double rooms and then waiting for a single to open up). The hallways are wide and bright. The common areas are very inviting, and they have activities to engage the seniors and include the families. Doctors visit weekly (each day a different one), as do other professionals, and there is ongoing physiotherapy right in the building. My family member has been there for several months now and has actually come out of his shell. He engages with the other residents, he attends physiotherapy, he engages with the staff, he attends the events of his choosing, and is generally a much happier person. I am so grateful to everyone there for all their hard work. Bravo!

The staff here took very good care of my grandfather. I wish they had more resources. They were kind and compassionate. The facility was clean, respectful and events were often planned.

My father, 87 years old , ex L.Col from Canadian Air Force was transferred from rehab facility at Norwood hospital after transfers from Sturgeon Hospital in St.Albert and prior was Riveridge Assusted living facility!As a family we have been impressed from day 1 the level of respect, understanding and individualized approach in the care of our father! There is an atmosphere of mutual respect and cooperation between all the disciplines providing the care from nursing aides, nursing assistants, RNs, dietary, OT,Physio,MDs,social worker,maintenance,recreation,spiritual advisors etc.. Staff are genuinely happy to work there, smiling, offering assistance, timely responses to individual requests and most of all working together and encouraging clients but individually supporting family members as well. I wish this model could be adapted by all extended care facilities as even with challenges , there is a joint community feel especially on the 4 wings of clients. A medical emergency for my Dad was handled promptly,professsionally in a brief transfer to an acute hospital!Yearly meetings to discuss specific care of person with all disciplines and the family is awesome. Daily recreational events, outings, many social activities ( average 3 per day) provides lots of choice as well.So grateful my Dad in these latter years is heard, respected and overall content! Thankyou Kipness!!!

The surroundings inside and out in the various courtyards are clean, vibrant, and reflect a peaceful place to live. The admin and staff are always helpful and warm. I'm glad my Dad is able to be cared for here!