Pedego Electric Bikes Edmonton

We decided we wanted an ebike for commuting to work (18km). After researching, we settled on a Pedego Avenue. Sean was able to answer all my questions and made me feel confident about our major (to us) purchase. All was well.Until two weeks later. In the middle of my ride, the bike display stopped working and the ebike went into acoustic mode. I was choked. But I knew I had a 5 year warranty (one of the reasons we went with pedego) and that I could call them directly and ask for help.When I called, I was mostly looking for ways to troubleshoot the issue so I didn't have to bring the bike in. However, instead of troubleshooting, Sean said he would simply meet me in the park and swap out the display and get me back on the trails.Amazing. I was not expecting that level of service. Sean totally made my day. I wasn't even close to the shop. He drove half way across the city.Pedego Edmonton is absolutely worth it. Great experience. Great support before, during, and after service.Highly recommended if you are in the market for an ebike.

The Best Ebike shop in Edmonton. The owner(s) were so friendly and helpful!Edit: They have a self-serve Bike Wash station for affordable pricing.

My 90 year old dad and I visited Michelle and Seann's store last June. They both went above and beyond to provide my dad the opportunity to test ride one of their customer's electric trikes as they currently had none is stock. He thoroughly enjoyed the ride, his first on a bike in over 10 years. The stability and comfort was excellent. We then ordered one and it arrived last week. We went back out this weekend to have it all fitted and ready for him to ride. Thank you both for such care and service. This was a wonderful experience for my dad and I. We highly recommend anyone interested in purchasing a quality electric bike, with great care and service, to check this store out. Thanks guys!

Went to Pedego Edmonton to rent a bike for a friend so 3 of us could go for a ride. My husband explained how he was having some minor issues with his Pedego bike he purchased in the fall of last year. They set him up with a rental bike at no charge so our plans to ride could still go ahead. When we got back all the issues were fixed as well as a full tune up. Staff here are very friendly and nice to talk to. The experience and customer service was top notch!!!

Knowledgable and friendly owners, and after a couple months and 900km on my bike I can confidently say they stand by their product and service. Helped me out allowing me to pick up on a Sunday when they were closed after my bike needed a minor service repair over the weekend. Highly recommend the bike, warranty and service you will receive.

Bought three bikes from Edmonton Pedego!! Love them!! Best investment I’ve made for years!! Just took them in for servicing and I must say the service was top notch. Needed a few things fixed after I had a little spill, and they took care of it pronto with no charge!!! Amazing!! I highly recommend Pedego Edmonton. The owners are so accommodating!

We rented your bikes for our staff fun day, and it was such a great experience. Right from the initial online booking, to picking them up, and riding around Edmonton, everything went so smoothly! Thank you for making our day so awesome! We will book with you again in the future :)

The Service at Pedego is fantastic! I live far outside the City. Pedego had my bike for some repairs. Instead of having to drive all the way into the City to pick up my bike, they drove it out to me.Very much appreciated!

I have always received excellent care and attention from all the staff at Pedego Electric Bikes Edmonton. Right from the start ensuring I purchase the correct bike for my height and abilities, to any questions or help that I need. My first tune-up was quick and easy, there was no wait time for my scheduled appointment, a complete review from one end to the other with a few minor adjustments and I was ready to go off riding again. 5 Stars from me. Tks B

Every experience I have had with Pedego Edmonton has been very positive. From the purchase of my bike to advice to service. They aren’t just after my money. They care about me as a person. Sean will make suggestions that will actually save $$