Royal Storage

Their customer service is amazing! Everyone is super helpful and goes out of their way to make it a great experience. Robyn and Sarah have been fantastic to work with. Storage units are clean and well taken care of.

Talk about amazing Customer Service! I called in to ask for pricing and the person who answered was the most cheerful, kind and happy person I have ever spoke too! Sarah really is the genuine article when it comes to service with a smile....A HUGE SMILE! I have no doubt that when I am ready to store my items next month that I will be well taken care of. The pricing is comparable to other facilities with 24/7 access and alarm monitoring. What sets them apart is the manager Sarah who simply outshined the competition with her amazing personality! I will 1000% be choosing Royal Storage.

Clean, Secure, 24 hour access and friendly, knowledgeable, helpful staff. What more could you ask for!

It was always a good experience. Very professional and helpful. However, I just received a notice of $10 a month increase across the board regardless of unit size. That does not sit well with me. I'll be looking elsewhere.

I cannot emphasize how great of an experience I have had with Royal Storage. Their customer service is incredible. Both Callie and Sarah have always treated me with kindness and professionalism. Every time that I call Royal Storage, their associates answer every question that I have and every process is simple, non complicated and I continue to feel good about the fact that Royal Storage is getting my business.The facilities are clean, easily accessible, reasonably priced and security is quite impressive.Please continue to offer top notch customer service and providing a positive experience, it is very much appreciated and it does not ever go unnoticed!Thanks again for providing a friendly environment that can be trusted to keep my belongings secure, safe and protected!

I haven’t used Royal Storage for my storage unit, I sure wish I had! I called today to see if I could possibly get some help in finding some information out about who bought my storage unit from another storage company. The other place shouldn't have sold it on me. but THEY DID! It had everything I own in it except for a suitcase of clothes I have with me, they knew this also! Yet still sold my locker out from under me saying I owed $850 for 2 months!! Impossible, plus they locked me out of my unit in the 1st month which I paid in advance for! Horrible people at that other place!!Anyhow, I called Royal Storage today and spoke to a wonderful lady and explained my situation. She was so nice and caring and couldn't believe what the other place did to me. She's going to see if she can help me find out who bought my unit. Hopefully she can... I appreciate the help and just her being so nice, understanding, empathetic, caring etc. It sure was VERY different compared to the OTHER place! THANK YOU VERY MUCH!!

The office people are very friendly and the units are clean. Also has 24hr access. Security is great.

This is my second time using Royal Storage and I have to say out of all the facilities I have used in Ontario, no business (storage or otherwise) compares to the staff at Royal Storage. These employees are the most professional people I have ever met AND customer care is number one. Great job and this is why a lot of us in the Guelph area are returning customers!

Well maintained. Easy-to-use I have had 3 units