Kobo
33 Reviews
- Wednesday9 am–5 pm
- Thursday9 am–5 pm
- Friday9 am–5 pm
- SaturdayClosed
- SundayClosed
- Monday9 am–5 pm
- Tuesday9 am–5 pm
About the Business
Kobo.com - The World's Best eBook and Audiobook store | Open up to over 6 million eBooks and audiobooks on award-winning eReaders and the free Rakuten Kobo App. Find Daily Deals, read previews & reviews and get book recommendations.
Contacts
Website
Call Us
+14169778737
150 John St, Toronto, ON M5V 3E3
Hours
- Wednesday9 am–5 pm
- Thursday9 am–5 pm
- Friday9 am–5 pm
- SaturdayClosed
- SundayClosed
- Monday9 am–5 pm
- Tuesday9 am–5 pm
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Silviya Simeonovа
11.10.2023
Kobo
Kobo - Elipsa, 10.3: the included pen allows you to take notes in file formats such as eBook and PDF. You can also create your own notebooks to convert your notes to text and export them to other devices ONLY IN English. The devices don't support Bulgarian and don't work with Turkish.
Deb Miskiw
10.10.2023
Kobo
I love being able to purchase eBooks but Kobo is making that difficult. I used to be able to pay using PayPal but now that option isn't available. Why not? I've had my credit card used illegally in the past so prefer not to provide it to vendors. Also, when I try to reach Customer Care, no one responds. What's up?
carmen “elpusigato” b
07.09.2023
Kobo
Horrible experience. Cancelled order, verified not once but twice it was cancelled and yet still sent out and billed. Then trying to get a shipping label sent or even get a pick up for return was more convos that i should NOT have had to do. Then tired of waiting for their level 2 to get back to me ( a week is more then long enough ) I had to drive to another city to return, what should never have been shipped. Lets see if refund comes.
Kristal Cadger
24.08.2023
Kobo
I am very disappointed with customer service. My kobo wouldnt update, so after 3 weeks they finally sent me instructions of what to do, and it still wont work. Now I have a factory reset kobo that I cant update. And, they offered me a warranty option of $20!! What is that, it's like a slap in the face. Ugh. I'm so disappointed. I love my kobo, but I dont know if I will buy one again after this horrible experience. I wish you could talk to a real person instead of this terrible chat option.
Oliver Nadeau
16.08.2023
Kobo
UPDATE - Received the replacement. As soon as I turned it on, there were defects all around the screen. I had to spend an hour with their customer service AGAIN. I have to ship it back AGAIN and wait another two weeks for a 3rd reader…. Last chance before I ask for a full refund. For now, terrible products..Borough a Kobo Clara 2e and used it for two days.. The unit froze and there nothing to do with it. A ticket was created but they said it might take 5 to 7 days just to get the return label. It's going to take forever to get a replacement unit. For now, I'm very not impressed with their products...
Mel Hirsch
31.07.2023
Kobo
Product bought and paid for, was delivered to wrong address (they did not use the full address when ir received an email that it was undeliverable I called three times, and was given the party line, and now 14 days and still not delivered. No response fom supervisor, and no phone number to call anybody in charge.
Louise Lacelle
29.07.2023
Kobo
Bought a ebook a few days ago. I was able to download it and open it only once. Now I can't open it on any device. I can't get to customer care, they don't take phone calls nor can I get anybody on line to assist or to refund me my $14.00. Very disappointed since I have been a longtime customer. I hope this post will prompt a response by the company.Happy to report that 1 day after this review I got a very helpful email from Kobo advising that my book had been reinstalled and to login into my account if the problem persisted. The issue has been satisfactorily resolved. Many thanks.
Jennifer McKay
25.07.2023
Kobo
I would give Kobo zero stars, but it doesn't allow! For the second time my kobo - different models - has randomly stopped working. For the second time Kobo is offering to send a replacement. My Kobo was sitting on my night stand, with a decent charge left and next thing it's stuck on Sleep mode and none of the trouble shooting will work!I asked for my money back since they clearly have not worked out any of the basic bugs! Going from the first gen Kobo, Kobo Touch, to a Kobo Aura H2O that is significantly more expensive, one would expect far more! My first gen worked far better and only stopped working, because I put a lot of hours on it.
Meghna Chapaneria
19.07.2023
Kobo
Meg is very helpful and guided us very well with plan details and other things. She did the activation of SIM immediately.
Jean-pierre Brie
19.07.2023
Kobo
Stay away from this reader : all they ever want is to sell you their Ebooks, that works. As for public library, here in Quebec prêt numérique" is a very good network of library but Kobo will not support them
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150 John St, Toronto, ON M5V 3E3
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