The Clock Shop

Walked into the store, was greeted with a 'how can I help you today' and asked what I needed. I had a link in my watch that needed repair......5 minutes & $10 later, I was out the door.Great customer service and quick quality repair.

The Clock Shop is always one of my favorite stops in downtown Rapid City. They always have a great selection of watches, and their staff members are always knowledgeable and friendly.They also pay better than anyone in town for pre-owned jewelry, and scrap gold or silver!Definitely stop in and check out this store, you will not be disappointed.

They are the worst employees I have ever dealt with. Take people's jewelry and replace it with someone else's. Pretty sad when the jewelry was very sentimental to the owner. The staff was rude and talked down to us the whole time. The company lawyer talked down to us to admitting they was racist and that we was trying to pull a scam which is not the case at all. We will find a way to settle this and we are warning people they are not honest, they are rude and disrespectful

My folks wall clock was successfully overhauled by the great guys at The Clock Shop. They were so kind to my elderly mom. Then my dad accidentally pulled it off their wall, necessitating another Clock Shop visit. The gentleman did the repair while I waited and charged me nothing. Wow! Excellent professional service along with small town respect! Thank you!

If you ever need a gift or something beautiful for yourself most certainly give The Clock Shop your business. I just had the most wonderful experience at this place and it really made my day! I wanted to share it with everyone. I originally was going to visit a jewelery store a short ways from this clock shop but it ended up being closed on Monday's. So I walked here and upon entering I was greeted immediately by Ron. I had explained to him a needed my vintage necklace repaired that I love dearly. His repairman was out and he was not sure when he would be back. So he took it upon himself to assist me and repaired it. I was so delighted and will be able to wear it again! Then he was so kind as to take the time to show me the pocket watches and explain everything in detail on how they worked(which I'm pretty naive about). He made a wonderful suggestion on selecting one for my needs. I am extremely pleased! Thank you so much for your kindness and assistance Ron. I truly hope you enjoy working at The Clock Shop as it shows through your work ethic. I hope you get a raise for going above and beyond.

We stopped by today for a battery change it is now $5.00.The shop is under construction, but is looking very nice. I still will bring my watches to these guys to be fixed, because they will take a bit more care of you than the local wally world. Also you have a chance to look at the partner store Presidential Pawn. Very nice items to buy plus they are very good with customer service. PS these guys buy gold and give you a good price on it. They are the go to for me for these services.

They are awesome. Took my dead watch and they put batteries in it within 2mins. Its just $5.

I'm in need of a weight for my bride's Ingraham Mantel Clock and the guys in Rapid City came to mind. I bought an amazing Breitling years ago. Not only did the guys call when they had one in, they were extremely reasonably priced and shipped immediately. The watch was exactly as advertised. So, when I needed a medallion for the Ingraham, The first place I called was the Clock Shop (1200 miles from my house in Atlanta).

Great place, had a custom mantel clock, (hand made by a now deceased father in law), fixed, it had stopped running, and could not get it, to run, and didnt want to over wind it, they fixed it, can hear the lovely chimes again after not working for 20+ years.

I received a watch from my fiancé as an Engagement gift" that she brought back from Switzerland