Midas

I had to have my tires changed due to a flat. The folks here took such great care to help me find the right tire and service my vehicle rapidly. They took the time to explain stuff to me respectfully. I’m definitely a new loyal client.

some of the worst customer service I have ever experienced.I won’t get into the fact that I was charged $45 to have my car looked at for a total of 5mins when bringing my car in for an alignment…the worst part about this location is their receptionist.As a receptionist myself, I was absolutely disgusted by the lack of manners this woman has. In person and over the phone, she was incredibly condescending when explaining the suspension issues with my car, talked over me, was sighing/rolling her eyes and had no patience for a 2min conversation.Not only that but her lack of knowledge was concerning…I had asked her to elaborate on the evaluation of my car several times as she was completely incoherent, continuing to repeat things like my tires are “bad”, my control arms are “bad”, my tie rod is “bad” and my breaks are “bad”.After having my car properly looked at my own mechanic, I felt the need to leave a review as the information given to me was highly distorted.I suggest hiring someone upfront who has some idea of what they’re talking about and doesn’t treat your customers like garbage, could go a long way.

Super grateful to this car service. Here’s the story:The moment I got off highway, I started to hear noises, later I realized that the muffler is fallen off. This is the second time this has happened to me. The previous time a shop just screwed the muffler back. Thought it would be the same this time, just a screw job, but instead this shop told me that my muffler needs changing.After reading one of the Google reviews here, I thought, am I being scammed? So I asked for the reason why my muffler needs changing, so they patiently explained to me and gave me a nice lesson about the muffler! They replaced my muffler and my car is up and running in 60-mins.Thanks to their professional and speedy service; bravo to the team!

Very happy with the service! Super nice folks that don't make you feel stupid for not knowing much about your car. They've kept my 2011 Chevrolet Cruze running for many years and I trust them each and every time something happens with my car. Nice bonus is that the mechanics are always willing to take you to your car while there working to show exactly what the issue is.Very nice and highly recommend!

DO NOT USE THIS GARAGE, I REPEATE DO NOT USE THIS GARAGE. Literally use any other garage on the street except for this one. They were extremely unprofessional and very rude. Midas should revoke their franchise licenses on how horrible the managers treat their customers. This is the first place I have ever went to that had the more rudest people working there that I have ever seen in my life. If I could give ZERO STARS I would.

Super helpful in every way possible. As someone who has enough experience in the field, I would know when id be taking advantage off. And not once have I felt like I was being taking advantage off.The communication and service skills were 100 percent. I own a f 150 pickup truck and as anyone knows. no mechanic likes to work on pickups in general.i had a big problem regarding my engine to the point that we might have to replace it. but before taking action they told me to go to another mechanic shop that specializes in pickup engines, just to see what they had to say.as a customer I'm very happy with that they guided me to the right direction to resolve my problem, and try to make me save as much money as possible.I will go back for sure. truly recommended

Midas in Dollard-des-Ormeaux is run by the most honest people I have encountered in a very long time, when it comes to car services.I brought my car and asked them to look into the suspension, as the dealer said it needed major repair.For that repair, my insurance would cover most of it. I told them. I also told them what the dealer said.They checked the car and told me that my suspension was rock solid. Like new.So they had a very easy opportunity to make several thousand dollars, for a repair that I would most likely accept since it was covered by insurance and was confirmed by the dealer. But they just told me the truth and saved me a lot of money in co-insurance and deductible.This is the exact opposite of what I have seen over and over, where you come for 1 thing and they try to make you pay for other things. (Like with my dealer)They have done a few other repairs in my car, so they seem to be also competent and have reasonable prices.

Turning into the pkng lot of restaurant, 175 km from home I hit the curb hard and my tire bubbled. The good fortune of this incident is that it happened next door to this Midas shop, where I was counselled wisely as it was no longer safe to drive home. The owner was extremely helpful in suggesting the best solution for my situation and accepted to install two new tires even if purchased elsewhere because of time limitations. I very much appreciated their willingness to help me even if I couldn't wait for delivery of the tires that were needed if ordered by them. They fit me in for the tire installation and I was able to attend the funeral reception at the restaurant next door, while they worked on my car. I am very grateful for the service received. Thank you!!

Called ahead on our way to East coast as our flex-pipe" on the exhaust broke. We pulled in

Steer clear of ANY Midas location! While it's understandable that most businesses aim to make a profit, these guys are solely focused on aggressive up-selling and overcharging. Whether you bring your vehicle in for a simple oil change or tire rotation, they will inevitably discover a problem." And mind you