Think Kitchen -Devonshire Mall

I was in the store with my fiance last week. These two ladies were making a return, seemed like they had the receipt but i guess they didn’t have the debit card or something and were asking for store credit. They kept refusing her even though the receipt said she has a right to store credit. The customer was getting frustrated trying to explain the store return policy to them, but was being ignored by the staff, which was getting very upsetting for us and we had to leave the store, honestly not sure if we’ll return again. I work retail myself and that’s no way to treat a customer. The people that work here, specially the older lady dealing with the situation at the time who was completely ignorant, need to get proper customer service training and probably review their store return policy again.

Sale prices great. Shelves well organized. Service very good. Had exactly what I wanted.

LOVE THIS STORE. They always have deals on handy useful gadgets. I did buy their little single use blender that came with 5 cups, didn’t work as well as a ninja would, but it was great for $40

Super helpful staff went out of their way to help me find exactly what i was looking for!

Love this store and so does my Mom, but it is so crowded that her walker doesn't fit down the aisles. We are so afraid that we will destroy something that we never go in. We just look from the outside and stare in and sigh!

Excellent customer service and always a variety of kitchen gadgets

I suggest ThinkTwice Before you buy anything at ThinkKitchen. Really bad customer service expecially older woman who sells there. I bought the most expensive garlic press there which broke after a week.I was told - no returns just deal with warranty by yourself! .I have checked on line 5 year warranty :( .I do need another warranty replacement (junk) and have no time for it. I will not be back .

This store has nice items that decorate my house with affordable prices but the manager at devonshire mall is very rude. Their other brand which is stokes at the outlet is much bigger and has excellent customer service specially the lady Helen who is very helpful and welcoming.

I really like this place. The staff are super friendly and when they aren’t lined up, they are open for a nice chat about what you’re looking for and how you want to use it! Recommend you stop by!

Only giving one star just because I can give any lower. Their customoer service is just terrifying that I am disgusted. Basically got a product that was used and have problem and cant get it refund. Unless I take a day off work to talk to Supervisor who doesnt work weekends and only work till 5pm. Brenda who is racist and rudest employee that somehow got hired by Think Kitchen will need to take responsibility of her attitude. Just dont even buy anything there where you cant get anything solved properly if you have problems with it.