Steamatic GTA

one of the drivers driving a truck with a plate number AN15862 almoat killed me on the allen road south bound. I followed him on highway 401 west bound and he gave me a finger. very disappointed. I don't know about this company, but the driver was having very bad attitude.

Great response time! They assessed the basement and started immediately extracting the water. The demo was completed in no time. The cleanliness and professionalism from this company was phenomenal. I would highly recommend this company!

Promus did what they said they were going to do. Period. It is that simple. It was a rather difficult time for me and my family and emotions ran high. They did a great job and I wouldn't hesitate to recommend them again. Good job guys!

Great communication from the office staff and the reps that came out took their time to walk me through the repair process and answer any questions.Work was done timely and very satisfied with the results. A++

Promus made our basement disaster (flood) into a pleasant experience !!!! We couldn't believe the level of service and attention....they were at our place within hours. They cleaned and removed everything in a timely fashion. Dealing with Ralph (I think he is owner ) was very professional . I would recommend this company to anyone !

Promus did an incredible job restoring and repairing my flooded basement. I would highly recommend this company, very reliable!

Very satisfied with the work done, and with the service provided by the company. Scheduling was a challenge with many staff going on vacation, and our own commitments, but communication by phone and email helped to resolve some problems. Thank you for an overall very good renovation experience.

Dealt with Joe! He was very professional and kept his promises!Impressive workmanship and clean work.Highly recommended

We wanted to express our gratitude to all the PROMUS people involved with our basement restoration.A BIG thank you to those who arrived at midnight to suction the water out of our basement and reassure us that everything would be all right, and to those who lugged a water-logged carpet to their truck and to those who packed and then unpacked all the boxes (we had a LOT of stuff to pack) and to the crew who removed, replaced and painted the drywall and mouldings, and Luis who not only measured and ordered the replacement carpet and hardwood but installed the carpet by himself so that we wouldn't experience a delay while he tried to find a crew to do it and especially to Conda Restoration who gave us what appears like brand-new antique furniture and to the last crew who cleaned tar off of all the tile floors, dusted everything and steam-cleaned our stairway carpet. And finally another big thank you to Fernando who kept everything moving forward. Everyone was pleasant, professional, went above and beyond to ensure we were happy and as you state in your brochure .... treated our home like it was their own.We couldn't be more pleased and happy with our new and improved living area downstairs. While we hope we never have the need of your restoration expertise again, we would welcome you back into our home again without hesitation - indeed we'd insist on it.Thank you for giving us our home back,Greg Service and Jean Veitel

Dealing with Promus was easy and comfortable, they performed all aspects of the job with care and expertise. Promus arrived quickly after my basement back up and cleaned it up in no time. I would highly recommend Ralph and his team to my friends and family.