Westland Insurance

I had a great experience with Shairen Singla to renew my auto insurance over the phone. She explained everything perfectly and made it effortless.Thanks Shairen!

Mehak helped my dad and I renew my dad's car insurance. As we don't live in the same city, he helped both of us navigate the process over the phone and email so we can get it sorted properly. He is very patient, clear and courteous.

Patrice helped me today at Westland Ins. Ocean Park. She found a way to get my rates down that I was unaware of. Very helpful. Quick. Kind. This was my best experience with ICBC related services probably in 5 years.

Coreen was an absolute pleasure to work with this afternoon.Not only did she answer all of my million questions, but she was also able to have my insurance renewed within 15 minutes over the phone.High recommended!

Kyoto and Jason were an amazing help to us to acquire needed insurance under a crucial timeline. The policy rolled out in an efficient manner. We are most grateful. All our future insurance needs will be handled by this branch.

I recommend avoiding this location, incompetent staff caused us to waste time and money during the process of transferring vehicle ownership after the passing of a family member and owner of that vehicle. They incorrectly explained the rules and requirements for transferring ownership from the deceased to the executor/executrix of the will that resulted in us transferring the ownership to the deceased’s estate in order to be able to renew the vehicles insurance. We were then properly informed by a lawyer, and realized that we could’ve completed the desired transfer if it wasn’t for this business’ improper assumptions and failure to ask us the necessary questions to resolve any confusion relating to the deceased’s asset/property ownership. Proper handling of this situation would’ve resulted in us being able to properly complete this ownership transfer and avoid us having to complete an additional transfer at a different insurance branch later on at additional cost to us. The second business recommended us to contact this Westland location explaining the situation and requesting a refund for our first ownership transfer costs due to being misinformed, but after multiple emails to the manager, we received no response or solution to this situation. A lack of knowledge of the services they offer, and the manager’s poor customer service, communication, and consideration to the people they deal with makes me urge others to avoid this business and complete your insurance needs at one of the many other insurance branches in the area. However, it should be mentioned that Coreen was pleasant to work with and is the most knowledgeable and competent individual in this location.

Westland Insurance is always so pleasant to deal with, whether its the Maple Ridge location or the Surrey location. Patrice and Joe are extremely helpful and are great at answering any of my questions. I love how everything can be done over the phone and email now so I can do everything from home. Thanks guys!

I recently renewed my insurance. I was helped by Jason Sahota. He was extremely knowledgeable, efficient, and professional. He answered all of my questions and made the process very easy and smooth.

Coreen Munk was a pleasure to deal with. She quoted a few prices for me to get the best deal for my auto insurance. She was knowledgable and polite. Service like this is why I come to Westland for all my insurance needs. Thanks again.

Coreen Monk was the best! So efficient and lovely to work with. Thank you for great service in renewing our insurance.