Embassy of Brazil in Ottawa

Great service & very polite people! When I need them they are there to help us - of course if that's part of their scope.5 stars for the whole team!

Excellent customer service. Very friendly, helpful and polite staff. They definitely deserve 5 stars!

Excellent service. Staff is very friendly and helpful.

Thank you for your excellent service in providing my family with all documents we needed. The staff is also very friendly and helpful.

Very nice people and very fast service

We often bring documents in after authentication at Global Affairs Canada for their legalization service.We are always greeted with a smile, and provided with an accurate timeline with regards to when we should be back to pick up our documents.Thank you for your great service!The Authentication Legalization Services Canada Team

I had called them myself couple times, as well as my close friends. We all had the same experience. VERY friendly, efficient and helpful.PLEASE keep the excellent service! Thank you!

Has a bad experience with the Brazilian Embassy last year. I applied for a volunteer visa which would need a couple of weeks to process, which is understandable. I was given a date and time to pick it up and a link to see the progress of my application. With only about 3 or 4 days before I was set to pick it up, I noticed on-line that there had been no progress. I went in to the consular section to check on that and the receptionist guaranteed me several times that the visa would be ready on that date. So when I arrive there on the date, I was told that it needed to be approved by the office in Brasilia, (which is something that they really should have known when I first submitted the application) and that they had no idea when it would be ready. After several more weeks of waiting and no word on the progress, I finally gave up. The receptionist was quite rude but another gentleman was very helpful and understanding the couple of other times I went in to check on the status. In the end I learned from a friend whose father works at the embassy that the person in Brasilia who processes applications went on holiday for a month and no one was there to continue processing applications.

We had a quick service on a cleaned room. Good service at all.

They are awesome. The nice woman that helped me did everything she could to help. When I went the system was down but they did everything they could to fix it asap and get back up and running. I really appreciate their help.