Cleveland Clinic Canada Downtown

Kind, attentive, concerned, overall a drastically better experience than my sports doc at Pivot. For someone who's not been taken seriously/dealing with incompetence for over a year and a half it was like a breath of fresh air to talk to someone very professional. I see why the recommendation for here was high.Thanks !!

Ive been coming here off and on for years with various ailments. I must say that Jessica, the manager, is very accommodating, friendly and efficient : all conducive to influencing the client to return.I might add that Chris Downey, Saba and Jenna are excellent physiotherapists as are the rest of them .The office staff, especially Suzy, isfriendly, diligent and very compassionate..The assistant PT, especially Serenais very helpful and friendly.Finally, Dr. Kraft is the epitome of professionalism .She really listens and displays a deep understanding of the client's needs. A very sensitive and compassionate doctor who never rushes you.On the whole, my experiences here have been positive.. But there's always room for improvement .

Had an amazing experience here. The front desk staff were very friendly and welcoming. Dr. Cathy was very nice and helpful. She was able to assess me, offer advice and stretches and refer me to someone who can further heal my injury. The clinic is more expensive than most but it is definitely worth is to have their expertise, facility and continued support. I would definitely recommend this clinic to anyone with a sports injury.

This place is a joke. They have notes on their emails saying that they are one of the highest rated physio clinics

CAREFREE MALPRACTICE is what we experienced here, a cold sports medicine doctor here whom will remain nameless, and now we need surgery, not PAIN PILLS and insufficient tests. A perfect exemplification of Canada’s healthcare system.

Their executive health checkups are ok but the doctors there are not patient-centric at all. Everything is a struggle and they can be pretty condescending about it. Exception is the physiotherapist team, they’re pretty awesome!

A waste of my time!!I had gone in for my annual physical check up a couple of months ago. Expressed concerns about my knee at the time. Unfortunately, the sports doctor was not available that day and a second visit was booked for me for an Xray or MRI.Went for my second appointment and “nothing” was booked for an Xray. It was apparent the two doctors were not in sync with what needed to take place. I had travelled well over an hour to get there, spent $40 in parking and fought the rush hour traffic out of the city…all this for a 10 minute visit.I contacted my family doctor thereafter who was retiring. He set me up for an Xray. I received a call a few hours after the X-ray and they believe the Xray indicated a fractured Patella. Due to the fact my family doctor was retiring the following day. He suggested I contact the Cleveland Clinic again and have them do an Xray to verify the fracture and get them to provide direction on next steps in place of the incoming family doctor.Called Cleveland Clinic again to setup the third appointment. Explained the situation and mentioned the issue with previous visit. Told them I wanted an Xray done to verify the fracture. They provided me with an appointment 3-4 weeks out. 2 days before the appointment, I called to verify that the X-ray was booked for that day. They indicated that “it was not” and that I would need to come in again and meet with sports doctor. No point in spending an hour or so driving into the city, spending $40 in parking, and fighting the rush hour traffic heading out the city, all for a 10 minute chat and another appointment which I’m sure would have been screwed up again.In my opinion there is a breakdown in communication. Not sure what else to call it. I even requested someone to call me back so I can express my disappointment and concerns. No one called back. Sounds like a communication meltdown at the Cleveland Clinic.I will have better success with the new family doctor rather than utilizing the Cleveland Clinic.We pay a lot of money for this Executive Healthcare and I will definitely consider other options.Tom

I don't know what to say honestly. I went to see an orthopedic surgeon at the downtown clinic for a 3rd opinion last year for an injury suffered in 2015. I had 4 surgeries, and initially he was willing to do another to explore and see what was going on, but as time passed, he changed his mind. Conservative approach is what he wanted to take, stuff that been tried and failed in the past, and another option that's done more harm than good. Now he wants to send me for a 4th opinion. And he wants me to shell out money I don't have for an expensive injection. I'm on a fixed income. I simply cannot afford hundreds of dollars for this. I came to the clinic with hope, now I'm just depressed.

drTim, Stacy Huang, Regan Walker, Beth Douglas are the best professionals i have ever met. they have helped me to get my mobility back and also live a pain free life. the best team ever in downtown Toronto. their professional team deserves nothing but 5 stars.i wish Cleveland clinic could have a better internal communication within their staff, and they could treat people with a bit of more care and respect. some of the front desk people may not have the complete information and asking gets them frustrated. they can totally make and break it for the clients.

Long wait times. I've been dealing with a chronic issue for almost 20 years - seen numerous specialists/doctors, have MRIs that show areas that could cause problems, seen physio, osteo etc - and this doctor" decided to solve my problem by telling me to sit up straight and do an ergonomic assessment. Not only was it completely dismissive and insulting to me