Climatisation Air 9 Inc.

Our heat pump broke (yeah, it's the middle of winter) and we wanted it replaced as soon as possible. After a quick but thorough research of the local market, this was by far the best offer. Stephen layed out for us different options and waited patiently for us to process the information and ask questions. We discussed different technologies, advantages and disadvantages and price points. It did not feel like a sales pitch and Stephen was extremelly patient answering all our concerns. This was trully a pleasurable experience. We accepted the offer and a week later the pump was installed. We are very pleased with the service - from the initial contact to the installation. Strongly recommend the business to all in need.

Stephen and his team had done a fantastic job at our place. He is knowledgeable and courteous; and the installation (of thermopump) only took a little over 3 hours to complete. I highly recommend Climatisation Air 9!

My neighbor recommended I call Climatisation Air 9 owned and operated by Stephen Chow for my furnace issues. Stephen called me back right away. He asked me some details about my furnace but as a new homeowner I admitted I had no idea so he offered to come take alook anyways free of charge to see if the problem was within his scope, which I really appreciated.Stephen came the next day and very quickly diagnosed my furnace problems. In just an hour he had fixed everything, he also explained to me general info about my furnace and was happy to answer my hundreds of questions. Stephen is very professional and if I ever have future furnace problems I will certainly be calling him again!

10 years ago we installed a humidification system that gave us trouble from day 1. It never worked well, made loud noises and produced minimal humidification.The original installer did not know how to fix it.Over the years another 3 people came in to take a look, as it was extremely annoying.Steve was recommended to us by the manufacturer of the device.He came in, poked around for 15 minutes, told us his suspicions and gave us a couple of alternatives.We took his advice and 2 hours later, it worked perfectly.We could not possibly be any happierI should also add that Steve was extremely pleasant to deal with.Air9 is our new HVAC company.Thank you Steve!!Lewis

Ce printemps 2021, j'ai fait faire 9 soumissions pour comprendre et régler la baisse de rendement de la climatisation de ma thermopompe, pour avoir un devis pour la déplacer lors de travaux de rénovation à venir et pour en acheter une nouvelle éventuellement si nécessaire.En comparaison avec les autres entreprises, Stephen Chow, propriétaire de Climatisation Air 9, est une personne expérimentée et vraiment compétente, généreuse dans ses explications, fiable (venue heure et jour entendus) et méticuleuse. Stephen laisse le chantier très propre. J'ai adopté Climatisation Air 9 pour tout ce qui concerne les thermopompes et ne peux que recommander sans réserve!.En août 21, j’ai encore fait appel à cette compagnie pour déplacer ma thermopompe actuelle suite à des travaux de rénovation.. Travail effectué au moment convenu, avec professionnalisme. Monsieur Chow, compétent, égal à lui-même! Je suis ravie de faire affaire avec lui!En mai 2022, j’ai eu des problèmes avec ma thermopompe et ai envoyé un courriel un samedi soir pour informer monsieur Chow. Surprise! Monsieur Chow me répond le dimanche matin! Il me propose de passer dans la semaine. Ce qu’il fait tel que convenu et effectue la réparation. Souvent on connait la qualité d’une compagnie au service après vente quand un problème se présente . Celui de Air9 est exceptionnel! Si je pouvais donner 10 étoiles sur 5, je le ferais! Merci monsieur Chow.

Stephen was absolutely amazing to work with. We had a fairly complex request and he was able to offer us an incredible solution while working with our budget and timeline. Stephen is professional, trustworthy and overall just a great guy that we were happy to work with.He’s passionate about his business and is so clearly committed to making his clients happy. He showed up when he said he would, always answered our calls and went above and beyond every step of the way (including leaving our house cleaner than how he found it!)10/10 would recommend without question.

We were looking for a solution for our upstairs AC that included heating and cooling. Stephen proposed some great solutions that included a system in the attic and vents in each room to maximize comfort. Most importantly, Stephen installed this quickly and in a time of the year that was quite uncomfortable to be in an attic. We really appreciate Air 9 and Stephen's hard work! We are so happy!

Wow we love this company , we bought from Steve an Ac it works amazing , very professional with warranty, respect dates and prices no surprises for the price!!!! Thank you so much Steve!!!!

Stephen completed the replacement of my old split AC unit this morning.I’m really happy with the process from quote to completion.Stephen was available to answer my questions while I reviewed the quote and made my decision.The work started at the scheduled time, was completed promptly, neatly and looks like a quality installation.I would recommend the company for professionalism, the quality of the installation and their competitive pricing.

I had another repair company look at my AC systemand a young guy showed up and diagnosed a valve to be changed at a cost of 700 dollar then to get a second opinion I called these guys and wow showed up same day and fixed the AC and there was nothing wrong with the valve and no parts needed . This is what I call experience in trouble shootingI am impressed